Apple Blossom Kennels

I'd love to use this fulfillment company, but the app is insanely confusing, and you still have to process things manually. It's just very inconvenient from a creator's standpoint. I wish they would update their app to be more user friendly, and I would use them in a heart beat. So many clients are waiting for stationary from me, but this app is just impossible.

This app wants to be good and I think it could be good, but there are at least three major issues. #1. When you go to add products to your bundle, you can't "select all" you have to select each individual product, and keep scrolling down to reveal more products to add. So when you have many products you want to include in the bundle it takes FOREVER to scroll. And on top of that, you can't simply use the up and down arrows to scroll, you have to click on the scroll bar and it is hit or miss if you land on the next product. It isn't a smooth scroll, it's sort of all over the place, so you miss products and have to go back and check and re-check. And the products have ALL of the variants expanded and there is no way to minimize them, if you are just selecting all anyway, so this makes you have to scroll every product and every variant to manually click on each individual product to add to the bundle. There really needs to be a way to add an entire collection to choose from for bundles, and a select all, and these other scroll fixes to make it more convenient. Taking an hour to create one bundle when you have many products is just not feasible. #2. When doing the BYOB, you can only reduce the price by percentage, instead of a fixed amount. This makes it difficult when you want to have a discount for variants, if a variant is vastly different from another in price. Giving out a huge discount on more expensive variants, but then a little one on the less expensive. It's a simple feature that should be there, but it isn't. #3. You can't isolate variants easily, for products that have the same variants. So if you have 10 products with 10 variants, you can't simply select the variant you want to include, you have to manually go through each product and select each variant individually. This just really is not a good app if you have many products you want to include, or many variants. It's insanely time consuming. I did mention weeks ago that this should be a feature, and it hasn't been implemented, so not sure if feedback is even taken into account.

It works well.

It's a good app.

Installed the app and uninstalled, and still getting charged with no way to contact them to stop the billing. There is no contact information listed.

Installed the app and uninstalled, and still getting charged with no way to contact them to stop the billing. There is no contact information listed.

Super helpful support, and available immediately which is important to me. When I want to work and get a solution, being able to get it done immediately is extremely important. Works well and has great features.

This app has been awesome so far. Shopify is extremely limited when it comes to customer accounts, but this app makes it so much easier to add blocks that are important to you and your customers! And customer service is super responsive. I'm very happy with it!

BEWARE!!! I installed and then later uninstalled this app, and the uninstall does not delete all of the installation and it destroyed my ability to offer products with variants without the app installed. I have contacted this company at least 3 times 3 different ways telling them it is an emergency as my customers cannot check out and they have done nothing. I had to reinstall it so my site will work for the time being. This is terrible.

Seriously amazing. Takes two seconds to set up and works like a charm. I have hated the way shopify's shipping profiles work, and when you have an item that you do your own flat rate for, you have to manually go into the shipping settings and add it to the shippin profile, which is just absurd given shopify's giant budget. But this app, takes care of that. I am extremely thankful.

Customer service is top notch. The app works great, but what is best is if you need any help with anything or additional, the customer service is amazing!

Just started using this app but i'm very happy with it so far. I used appointio before, but it couldn't do appointments in 5 minute increments so I had to switch to a new app. this one I really like a lot and it seems to work much easier than appointio so far. So I am happy.

the block list I thought would block people from actually ordering but it doesn't. it just adds them to a list to show the orders placed by the flagged clients. This is on purpose. We found that when bad customers are aware they've been blocked, they will try different email addresses, misspell street names, or use a friend/neighbor's address to receive the goods in order to get around the block. By accepting the order, and tagging it so you can cancel it manually, the customer won't know why their order was canceled unless you tell them. We hope you'll consider this perspective and consider revising your review, as the app is doing exactly what it aims to do -- detecting and tagging orders from bad customers.