AnaOno
United States
Reviews (8)
Redo has been great for us! We started using it for returns and exchanges because we love the$1.99 risk free buy and try option (and our customers do too) We now use them for so many more things, such as customer service, shipping, order confirmation emails and much more. Even if the Redo team does not have the solution right away for us, they always put in a ticket with their engineering team to make sure things work properly for us which we really appreciate
We've been using Sendlane for almost a year now and we love it! There were some bumps along the way during onboarding but overall we really enjoy the platform. The Sendlane team is also great to work with and really listen to our feedback. Support is always super helpful when we reach out and I love that we have a dedicated account manager that helps us when sending out campaigns and is just here to support us. Definitely recommend for teams who are small and really want that dedicated support.
Great app! So easy for us and our affiliates to use! The ability to make custom links and also have the discount automatically apply at checkout is amazing! Staff is also super nice and always there to help out! Highly recommend!
We have had so many problems in the paste finding a bundling app that works for our apparel ecommerce store but simple bundles truly is simple and their support team is amazing and very quick at replying! I highly recommend this app:)
Developer reply ·
Thanks for recommeding us! 😊 Grateful for your wonderful review of our app.
Well Cin7 asked for a review, my guess is that they may stop asking based on the rating they have here. I would NEVER EVER EVER recommend this platform to any e-commerce business that has a multi-channel distribution (which they claim to support). We have been in business for 10 years on ecomm and I can say this is the WORST investment of time, energy, and money I have ever made. The tech issues related to this platform are plentiful, we have open "tickets" for over a year. Their customer service barely fixes a problem as we always here "hum, this isn't happening to any one else" and then they just ignore it. They were built with people who must have never worked in this industry or have any product or supply chain experience, and everything takes way too many clicks. We are on a total time and attention burn with this platform, and the systems they say work don't ever work in the real world. I would highly recommend doing hours of due diligence on this platform before actually hoping in, and make sure you have a full-time data person on the team to deal with all the extra man-hours it takes to finish tasks. You may be asking "why would you stay" the sad news is there are not many options out there, so we remain with the devil we know, I just try to save future founders/small ecomm businesses to not waste their time and find a different solution.
App is super easy to use and allows us to show multiple store location across the globe! The customer service team is also super helpful and quick to respond if you ever have a question!
Big fan of DataFeedWatch, Marvin from their team went above and beyond helping us set up our feed. We went through step by step and solved all of our data issues.
Developer reply ·
Hello! It’s great to hear that! Thank you for your appreciation! ~Ewa/DataFeedWatch