Touche Sport | Argentina
Argentina
Reviews (7)
Awesome support to customize the app! so far really good app
Was using the app and it worked perfectly and out of the sudden they disable access on their dashboard app if you don't upgrade the plan ??? next plan says and i quote "300 review requests included in base price + $28 per additional 300 emails" but there is no way to limit how much you want to spend so you could easily pay hundreds of dollars without control over it! Disabling the messages to new customers if a certain volume of orders is reached, is understandable. But closing access to the app due to a certain amount of orders ?????? As soon as next month when I get access to the app again I will delete it and transfer all my reviews to another app. NEVER AGAIN LOOX !
Developer reply ·
Hey, Lilach from the Loox team here :) Loox offers various plans to accommodate stores of all sizes and budgets. From just stores starting out all the way to tens of thousands of orders a month. Our Beginner plan ($9.99) is designed for stores that are starting their journey and is meant to help them grow their business. We completely understand that costs are a big part of every merchant's decision about which apps to use. We've built Loox to provide a great return on investment on all of our plans. I've also personally reached out to you and am happy to continue the conversation with you privately.
Awesome service, fast response and help from the developer! The app works perfectly! i had some questions and within minutes the dev had a solution or responses!
Muy limitada en comparación con otras integraciónes de Correo en argentina para shopify. (Urbano, Shipnow, UPS, moova) - No se pueden ofrecer envíos gratis, sólo si tienes shopify plus - solo puedes enviar los pedidos que se realizan por la aplicación, si eligen otro no puedes enviarlo por correo Argentino (tendrías que llevar la etiqueta manualmente - filtros en plataforma muy básico, no puedes elegir si el envío es a domicilio o sucursal, no puedes filtrar por pedidos de diferentes tiendas si tienes múltiples conectadas a la plataforma. - no es facil imprimir las etiquetas masivamente, la plataforma tiene 15 envíos por página (no puedes elegir mas)y si seleccionas en una página no quedan seleccionados en la siguiente. - las etiquetas no se imprimen desde el navegador ya sea en pdf o zpl , si o si se descargan y al poder solo imprimir 15 por página. Terminas con 30 archivos zip y 30 de los pdfs o zpls si haces muchos envíos. - los seguimientos no se envían automáticamente tienes que cargarlos manualmente a shopify - si un cliente brinda dirección de envío y facturación la plataforma hace el envío a la dirección de facturación - la etiqueta brindada no tienen número de pedido para mejor organización tienes que fijarte en el nombre y si el nombre de envío y facturación es diferente es otro tema si no tienes el nombre de facturación en el ERP o pedidos impresos. - no tienen API docs Hola, ¿Cómo estas?. Vimos que calificaste nuestra app y, además de agradecer tus devoluciones, queremos que sepas que tendremos en cuenta lo indicado para poder brindarte el mejor servicio. En breve, te contactaremos para ayudarte a que tengas la mejor experiencia con Correo Argentino. Saludos.
Great app that does exactly what it says! Also, I had a problem with my filters reached out on their help page. The problem was fixed within no time! Their customer service was helpful, efficient, and friendly! Definitely recommend!
had some issues with the app and the solved it, waiting for new features to come out to give my customers a better use thank you Thank you for your review! We’re glad your issues were resolved and appreciate your patience as we work on introducing new features. Your feedback motivates us to keep improving! 😊
useful app , just wish you could use it in different languages, has the option to change few things but still needs to be fully customizable, overall a great app
