Ice Cold Spice
United Kingdom
Reviews (8)
Personalised support from Hamish today which I really appreciated - going the extra mile to signpost practical guides. Much appreciated
Just started with the team and already can see how fast and friendly their support is - Clara in particular has been great and v hands on - even on a weekend. Already fixed x2 features. Really appreciate it.
Stunning help from Sanskar today. Everyone working for GemPages are so supportive. They go above and beyond with custom code and tweaks
Developer reply ·
Hello Ice Cold Spice We’re thrilled to hear that the integration works brilliantly for you. It's great to know the team’s support made a difference and that you find GemPages a game changer. Feel free to reach out whenever you need a hand, we’re always ready to support you. Kindly, Bella GemPages Customer Support Supervisor
A fantastic, cost effective and modern product. We installed this to upgrade from a different provider. It works seamlessly with our page builder app (GemPages) and the support we've received has been fast and attentive. Would recommend! This made our day! It’s awesome to hear that the switch from your previous provider was worth it. Thanks for the recommendation and we are here when you need us! 😊
We previously used another provider but moved over as this product is cleaner, easier to use, and looks better onsite. 5 star service from the team - responsive and provided amazing help on some configuration changes that worked with our page editor. Would recommend.
Developer reply ·
Thank you so much for your wonderful review! 🌟 We’re thrilled to hear that you found our product cleaner, easier to use, and a better fit for your store’s look. Our team always strives to make things as smooth and flexible as possible, so it’s great to know the configuration support helped you out! We truly appreciate your recommendation and are so glad to have you with us. 🙌💙
Chancal Shukla went the extra mile and sorted out a fantastic workaround that will make a big difference in our google shopping feed. Calm, patient, and understanding too!
Brilliant app - customers often input the wrong shipping address in haste and we have to go back to liaise with them on which one is correct! The app resolves that pain point and has saved hours of time. But what really stands out about this app is the support team. They are honestly the best I have ever worked with - quick to respond, patient, and genuinely invested in helping. It makes such a difference to feel supported while trying something new. I am really impressed, and very grateful. Highly recommend!
Perfect, swift help from Niel on checking I had set up everything correctly! Very friendly and easy to work with.
Developer reply ·
Thank you so much for the great feedback! 😊 We’re delighted to hear that Niel was able to assist you quickly and clearly with the setup of TagFly Google Ads, Tag Manager app. Friendly and reliable support is what we aim for — we’ll be sure to pass along your kind words to him! 💬⚙️💙