A Little Pillow Company

I don't know how other Shopify stores have managed to get this app to work (according the recent reviews) but for the life of me (and MS support and Shopify support) it will not work. I am so disappointed too. I keep getting a message saying "cannot validate your credentials at this time, etc." I've been uninstalling and (attempting) reinstalling multiple times over the past week and still nothing. Sure wish Someone out there would figure out what's going on :(

I just upgraded from the free account to their Prime level. Had a few questions about using some of the new features and decided to use chat to get them squared away. Very impressed with how helpful the agent was - and how quickly and clearly my questions were answered. Thanks YOTPO. UPDATE OCT 2022: I've been with YOTPO now for several years and have been super pleased with them. I needed to make a couple of changes to my subscription and Doner was brilliantly helpful with that! Then after finishing that chat/fix session, I realized I needed more help with a widget issue (started a new Shopify theme today) and this time I got Rhemy, who was a complete wonder. I didn't have to do anything! Rhemy managed it all for me so quickly. Once again, YOTPO has come through in spades :) FURTHER UPDATE: Absolutely everyone at YOTPO has been exceedingly helpful. Just now it was Jeorge. Bless him, he was a trooper to dig through this (hopefully) last tweak I needed for my new theme!

Integration was super easy. Didn't have to "do" a thing but click on button. Looks like everything went through just fine too

So far I really like what this app can do for us. We wanted something simple for a fairly specific count and I quickly learned that this app is very tweak-able! And very intuitive. Only took me about 10 minutes to set this up. I did wish for there was a way to place the counter in a specific spot on our website (not on our product pages) and when I asked the developer if I could do that, they very quickly got back with me telling me they would be glad to make that change for me. Great service! Thank you!

So far so good. Really like the ease of making a new campaign. Very intuitive. Still learning how to make segments and use them but I feel sure they will open up new opportunities for us. The only hiccup I've found so far is in using a new signup form. My hope was that I could use a sign-up form (for an event) to go directly into a particular segment (those people who will be attending the event) but that doesn't seem to be the case. Doesn't seem to work if the person has already signed up for something previously. I used my own email address to try and the new event signup form just said I was already on the list. When I went to my segments, it didn't show that I had signed up for the event at all. I guess it can't duplicate? I suppose I get why but sure did put a cramp in my main reason for choosing Omnisend (i.e. the signup options). Ah well. I guess I will have to figure out some manual work-around. Too bad too because that would be an incredibly useful function!

LOVE THIS APP....and the people at Fyrebox!! They are wonderfully helpful and responsive and as eager to make the games/quizzes work for your particular needs as any company I've ever worked with period. I highly recommend Fyrebox as a creative tool for any website! Their pricing structure is also extremely good and affordable. I like having different levels to choose from; this really helps when one is just getting started. But even with the lower levels, you still get amazing customer service and are made to feel you are their most important client :)