Poochie Moochie Pet Store West Edmonton

Actually I find this App and the templates cumbersome. The Support is rather slow when you are having an issue. I signed up for 1 year, but have just realized that people from ecomm get uploaded to mail munch list BUT people who want to be added to my mail lists from my Shopify Point of Sale are NOT added. So if you think this happens it does not. A biz like this should have live chat and they only have a bot! I am losing business and waiting for help in frustration.

Just installed the App today in Canada. I utilized chat right away to ask for assistance. At first I got David, he was a great help but in my process of uploading Chrome I lost him (my fault). David was awesome and I know he would have helped me. So once back on with Chrome I signed on to chat again. This time I got Lori. She helped me though the whole set up process and was amazing. She was patient and helpful and is getting back to me later with one minor discrepancy in the first upload. I picked this App because it was from Intuit and that made me feel confident. Now after my first and second experience with Support I am very happy that I choose this App. Thank you David and Thank you Lori - keep up the good work. All the Clients really appreciate it! Since I got going on the App I have been helped by Floribelle and by Troy. They were both very responsive and helped me. I have never had an App before with such exceptional service

I used this App for about 3 months. I quit because I was being spammed chatted none stop with this app. I uninstalled and started using Shopify Inbox until I find another option. BUT they must write to your code because I have a bigger problem now. The chat calls ring in as from 'TIDO' and it won't let me answer them because the app isn't installed. SO I am missing customer chats and this is hurting my business. Tried to call support and their phone isn't working right now. Their uninstall should remove them completely! I need HELP to fix this

I used this App quite some time ago and uninstalled because I was frustrated with its cumbersome workings. BUT the widget on the bottom right of my website would not go away. SO I reinstalled it and still was having issues with the operations of Tawk. I Uninstalled again, and that darn widget is still on my screen. I know it is from Tawk because if I click it and send a test message, the message will come to my email with the logo of Tawk. Now I uninstalled it, so this APP writes a code on your Theme. I am very frustrated because I want to get another Chat App that will work better for me but the new App widget sits partially on top of the Tawk widget and it looks so unprofessional. I've reached out to Tawk Support for them to remove whatever code is stuck behind but they are not responding to me. So I feel left high & dry. It is unnerving to have code left behind, especially when it messes with my Homepage. Tawk Support ... help me and I will revise this review. PLEASE!

Service is stellar! Quick to respond and help me out for my specific needs. Thank you Kevin for helping me out at this crucial advertising season. I had to use mail chimp for my other company and I find mail munch a bit of a learning curve but it is more powerful with more options to make a professional appearance. Kevin sent me a link to learn more and offered further support which I will take him up on after Christmas.

Not only has this App made it seamless for me to get color swatches up to enhance the customer experience .... the service from Gravity has been amazing. Adam's communication is top notch. They are even helping me with some difficulties with my Theme. I highly recommend this APP and this team at Gravity Software really care about their products and service. The thing with buying Apps in the past that makes me uncomfortable is you don't know who is behind it, is their product good for your site and will they provide service. With this App I am confident that they are there for me and they have been very responsive. Try this App! It's also a good price.

My images sizes were all over the place. This App made it so easy and fast to improve the appearance of my store. Wish I had installed it sooner.

I downloaded this app to help me add a no discount tag that will prevent shoppers from doubling up on discounts when I am running a storewide sale. BUT I am very concerned about the message they are going to shut this app down. PLEASE tell me are you going to shut this App DOWN? I would like to know before I commit to using it and depending on it for these functions. From what I saw with my first task the App did exactly what it was supposed to without affecting theme or coding. Hope this App never goes away because it is making my life easier!! Recommend