Aloisia Beauty

I had a change I was trying to make to app this morning. Used the CHAT feature on the page and typed in my question/change i wanted made. The tech support person came on-line about 5-7 minutes later and made the change immediately. Problem fixed in under 10 minutes total time. I wish all my Shopify Apps had the same level of service and assistance.

Review on Andrii - Had to check some data this morning as i prepared to run kids to school. Had just a few minutes. Could not do the report i wanted - or could not figure out how to build it - and jumped on CHAT. Andrii was the support person that joined chat. I told him what i needed and he was able to build the report i needed in just a few minutes. Got what i needed and got the kids to school on time. Great support and great help.

TANGENT has been incredible to work with on our new AI project. They carefully listen to what we were looking to do and what we wanted and then helped us execute our vision. They were extremely helpful through the entire setup and install process. Wish all app developers customer service and technical support was this good. If i could give them 6 STARS I would!

We have been using Smile.Io for about 14 months. As we have grown the app has worked well for us. The support team - in particular David - has been very helpful. As we have grown there have been things we needed help with and they have always been able to help and accommodate our needs. Often apps push you to move to higher levels before you are ready or able to move but Smile has always been able to show us how to manage things or help us when needed.

We were looking for an upgrade to what Shopify offers for recommendations. We tried a bunch of apps and none really worked. This app however solved our problems. Easy to load. Easy integrations and product linking. But what really was great was their technical support. twice we made changes to our site that affected the app. Both times we emailed them and they took care of the problem quickly. Iin fact, the second time - today - I emailed them before i left home to go to the office and by time I arrived at the office the issue had been fixed. (That is great customer service and tech support.) Highly recommend this app to stores that want to expand from the basic offering Shopify provides for upselling.