Pretty in Print Art Ltd

I love this app - and the team behind it! Before using Discounty, I was losing money on the tiered discounts I was offering via the basic Shopify discounts, as I wanted to use the automated discounts, but couldn't specify specific product types or tiers to each discount, it would just give a blanket discount no matter what mix of products the customer purchased. By using Discounty, I have now set up tiered discounts for each product type, which the customer can see both at product level and in the cart. For me, I know this app will end up paying for itself, as I'm no longer losing margin when customers buy several different types of products. Customer support has been fantastic - my website is a little old, so needed the code tweaked to enable of couple of aspects that I needed. The team implemented these changes quickly and professionally. Big thanks to you all for the responsive customer service.

Thought this was a great tool at first. Used it for my Etsy shop and Shopify store, but the price change aspect of it deserves 0 stars. Despite ensuring I selected every single product in my stores, it failed to change the prices across every single product, leaving me with some products increased and others not. The most frustrating part was having no way of knowing which items it had missed - this resulted in me making losses on some orders as the prices were now not high enough to cope with the Black Friday offers I gave out (thinking I had increased all of my prices!!). When I reached out to Vela customer services they were useless and didn't even bother to reply to my latest email, so I simply deleted the app and now pricing across thousands of products is a complete mess... Vela - if your system can't cope with the volume of products a store like mine has, you need to make this clear. My pricing is now a shambles and I have to manually amend pricing as and when I spot it.

I've been using this app for about 4 years now - any time I need assistance, they're quick to respond and have been incredibly supportive recently when I needed some urgent help (to fix something caused by myself). I've trialed lots of these apps over the years, and always end up coming back to Sauce - I'm here to stay now! Highly recommend!

Easy to use app, which simply does what you want it to. Very responsive and polite customer service. Would recommend.