The Candle Brand
United Kingdom
Reviews (7)
Wish I had moved to this app sooner. Gives you everything you need, and the support is quick and very helpful.
Developer reply ·
Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.
Omar was very helpful helping me set up the product syncing, which I did find quite confusing.
Very helpful and quick at making tweaks that were needed to the website. I love that when I am finding something to difficult, the team will access the site and fix it for me.
Developer reply ·
Thank you so much for your 5-star rating and kind words! We're thrilled to hear that our response was quick and that we help make things easier when you need it. We appreciate your support!
Very quick response for an issue I was having with a flow. I rely on this app to hold my more complicated and important work flows.
Developer reply ·
Thank you so much for your review. We appreciate that our app is a useful tool for you. Always happy to help you with any questions, and thank you for being with us.
They don't tell you that sync of inventory to TikTok TAKES 24 HOURS!!.. Pointless waiting that long, may as well update it myself in TikTok. There are other apps that update instantly, so I will now need to delete this app.
Developer reply ·
Thank you for your Feedback. I am sorry to hear about your recent experience. I want to clarify that our app's inventory syncing is actually real-time, as long as your products are properly linked or synced with our app. We understand how crucial accurate inventory information is for running an online business, and we are committed to providing top-notch features to help streamline your operations. In addition to real-time inventory syncing, our app offers batch editing capabilities and order syncing functionality to make managing your store even more efficient. We apologize for any inconvenience caused by the miscommunication from our team that led you to believe that inventory sync takes 24 hours. We value your feedback and would like to assist you in resolving any issues you may have experienced. Please do not hesitate to contact us if you need further assistance. Thank you for bringing this matter to our attention. We strive to provide excellent customer service and look forward to helping you make the most of our app. Best regards, Team AfterShip.
Andrea was extremely helpful, quick and spent a lot of time helping. Thank you I will recommend this app
Developer reply ·
Thank you for your review, we really appreciate your feedback 😊
This app has no limitations and the customer service is second to none. After downloading about 5 different invoice apps I was really struggling to find a system that worked for me. I needed a few things adding to my easy invoice app such as integrating with bundle builder and infinate options, but when I contacted Paul there was no questions needed and the team did everything for me. Honestly don't bother with any other apps. **04/07/21 - I wanted to leave another review but found that I could only update this one. I need to reiterate how amazing this app is but first and foremost Paul who has now moved things and changed my templates many times, worked with another app I use in order to integrate effectively. Paul makes everything so much easier for me and I cannot recommend him enough.
