Cat in the Box LLC

The customer support has been AMAZING! I reached out to the developer about an issue and got an immediate response and personal help resolving it. This app does everything I need it to do, and the interface is simple to understand and use. Highly recommend!

I can't believe this is a free app. It does exactly what I need it to do. I want to be able to keep selling one of my products even when I don't have it in stock, and I was combing the internet for a low-cost solution. And here is this elegant answer to my problem, right in the Shopify app store. I didn't enable the app at first, and so I thought it wasn't working correctly, but it was a "me error." I reached out to customer support and Vinay answered immediately and walked me through it. I'm heading out on vacation and it feels great to know I won't have to worry about managing inventory for this product if demand surges.

I love this app. It works perfectly, and if it ever doesn't you can contact customer service. When I first signed up, the reviews were pretty basic -- but it was exactlu what I needed for social proof on my site. But now, they're rolling out so many updates, bells, and whistles that I can't even keep up with them. Stop looking - you don't need anything else to collect reviews.

Had a great customer-service experience with Candace. I was recently using the image optimizer feature of the Avada app (which is great, btw), and wasn't sure if it was working properly. Candace was polite, professional, and thorough. She was able to show me, with screen shots, that the app was definitely working the way it was supposed to. Thanks, Candace!

I've been using this app for about 2 years now. I chose it because it was a more cost-effective option than Klayvio and because it integrates so well with Shopify. It makes it easy for me to maintain a consistent email marketing program, and deliverability has been excellent. Recently, I reached out to customer service to help me create a sunset sequence to clean my list of unengaged followers. It's unfortunate that a sunset workflow isn't already built in to the app, and I'll be honest - my first few attempts to get help from customer service were not great. But I persisted in asking questions and finally an agent named Kristina reached out to me and not only helped outline the workflow for me to copy, but created a Loom video to show me exactly how to do it. Now that's the meaning of customer service.

Wow. I can't say enough good things about this app and the customer service I received while using it. ViralSweep handled all the details of my first giveaway. It made my contest feel professional and well-run, and enabled me to grow my email list by 4000 subscribers, my Facebook page by 700 followers, my Instagram page by 600 followers, and my Pinterest page by 500 followers. I even stopped advertising on FB after the first two weeks and it really did go viral! I had several questions, since this was my first giveaway, and I got immediate answers from Giancarlo. I mean IMMEDIATE. I will definitely be using this again!!

Wow! This is my second purchase from this developer. You can not ask for more than an app with a one-time fee that is completely reasonable. I bought this app because I actually received a "standard" order notification from someone I bought from and was surprised at how it made me feel - like the shop wasn't very professional. That got me looking for something like this. The notifications that you can create with this app are really simple and elegant. The interface is super-easy to use to create these beautiful notifications. I probably set the whole thing up in about an hour, and that was only because I was taking my time writing content for each one. If I had a single criticism it's that you have to manually cut and paste in the new notifications into your settings. It couldn't be easier (and the developer has made this process as easy as it can possibly be), but it's tedious). https://thecatisinthebox.com

I know nothing about this technology, except to say that it really seemed to work. My pages really do seem to load faster.