ViralSweep Giveaways Contests

Billie and Ardy have been great help anytime we have needed anything simple to difficult. They explain the processes clearly

Ardy was great and extremely helpful. Viral Sweep was very easy to use and Ardy helped me setup my first giveaway when I had zero prior experience.

It worked fine as advertised. However, when I placed it in archive mode to pay a reduced fee it reverted back to full price and I ended up getting charged hundreds of dollars each year until I caught it in an audit. Be very careful!

Leila has been great to work with and Viral Sweep makes it so easy to manage giveaways. Highly recommended.

A great app, and the people behind it care to make it work.

Overly complicated to setup, overpriced, the base $49 plan really doesn't get you much...so your next option is $199. I'm sure it's a good app, but it's ridiculously complicated and for the money, their are far better options.

Great customer support. Billie was especially helpful.

We ran a small giveaway and couldn’t have asked for a better app. Setup was flawless, the support team was awesome, and everything worked exactly the way we needed it to. If you’re running any kind of giveaway, this is the app to use.

EDITED: Viral sweep is great. We are on our 6th sweepstakes and they get it right every time. If i have a problem they will hop on zoom with you and fix anything you need. They are great - Coming back to change my review this is not the company it once was. Customer Service is almost non existent when it comes to solving problems - there is people to talk to but they have no idea whats going on anymore like they used to. We are abandoning these guys after this month, after working together a very long time. Started in 2021

PLEASE READ!!! Do not get sucked in by all those 5 star ratings. We've spent over $20,000 with viral sweep over the last 4-5 years, they are ZERO and I MEAN ZERO HELP, when it comes to having a problem. I reached out about a single issue maybe 10 times in the last year of their post entry page not giving a count for our customers and they just sent me in circles to find out no one was doing anything. I'd reach out and its like we've never talked before and I'd have to do the same steps over and over to solve the issue. In the end, probably costing the company more than we've already paid them. If 0 stars was an option, would have selected instead. Save yourself the headake and Money.

- Integrates very poorly with Shopify. - Web app is a bit glitchy when trying to edit/preview changes - Certain ViralSweep features that are advertised as being part of a plan are not actually full supported by Shopify and cannot be used. I read the (already extremely complicated) marketing documentation in advance to figure out what ViralSweep platform could/couldn't do. I then paid for a subscription, which I am fairly selective about and don't do often. My intention was to setup an enter to win campaign on my site with no purchase necessary. I spent several hours in ViralSweep designing and configuring this. I then went to install/embed it into my store, (a pretty basic thing that I would expect to be supported by an app like this that is in the Shopify app store). Unfortunately, my entry form/promo failed to show up in my theme despite a number of different approaches. I was told that promotions that don't require a purchase cannot be embedded into your theme. I have to say, this was a pretty disappointing experience. I'm generally wary about apps that are not "built for Shopify" and this is the exact reason. I would suggest contacting them to confirm your exact use case is supported before you subscribe. If not, just look somewhere else. Hi there, Thank you for sharing your feedback. I’m sorry for the frustration this issue caused — that’s never the experience we want for you as a valued ViralSweep client. After reviewing the interaction with our support team, I can confirm that a ticket was created and the matter was promptly escalated to our developers. Our team was able to identify the root cause; however, during the investigation, we found that our access to your store had been revoked. This prevented us from completing the necessary troubleshooting to fully resolve the issue. Our technical team reached out to request renewed access so they could move forward with the fix. Please know that this is an issue we can resolve with the appropriate store access and development time, and we remain committed to ensuring everything functions smoothly for you moving forward. If you’d like us to revisit this or need further assistance, we’re here and ready to help. Just let us know how you’d like to proceed.

They have a great supportive team behind, and will help you troubleshoot literally anything you are having trouble with! 5 stars! great software

Incredible product support. Billie helped me with my promotion to ensure it was set up and working 100% prior to our launch date, the landing page, confirmation emails; post purchase actions she helped implement everything and when I had problems she was able to jump in and fix these promptly. We have used viralsweep for many of our giveaways and cannot recommend enough. That is genuinely fantastic to hear! We're so proud of Billie and her ability to ensure every detail—the landing page, emails, and post-purchase actions—is perfect before you launch. It's a priority for us to jump in quickly and resolve any issues, so we're thrilled she could help you with such efficiency. Thank you for being a repeat customer and for your enthusiastic recommendation!

Very good customer support, ran into some issues and they were awesome working us through them.

ViralSweep has been an absolute game changer for us. The platform is powerful, easy to use, and makes running giveaways so easy. What really stood out though was the customer service! Billie went above and beyond. She was incredibly patient, thorough, and genuinely cared about helping us get everything set up perfectly. Every question was answered with clarity and kindness and nothing ever felt too much trouble. If you’re looking for a platform that not only delivers results but also has a support team that truly has your back, these guys are the best! Couldn’t recommend them more highly!

This has been a great app and the customer service is second to none

Always fast to respond and super helpful. Incredible service and app.

ViralSweep is a great app and very easy to use. Setting up promotions is straightforward and it saves us a lot of time. What really stands out is their exceptional support. They respond quickly, are very helpful, and make sure everything runs smoothly. Highly recommended.

Application works as expected. I recommend to upgrade at the minimum to business on VS. If you run into any issues, you can contact their fantastic support team and they will help you out immediately during the weekdays! Thank you Maria :)

customer service and overall experience was among the best ive ever experienced with any app. Highly recommend.

ViralSweep is hands-down the most effective app we’ve used for running sweepstakes and giveaways. The platform is intuitive, powerful, and incredibly well-designed. But what truly sets it apart is the customer support. They're responsive, knowledgeable, and genuinely committed to helping you succeed. One of the biggest advantages for us has been their ability to block and remove bot entries. It gave us peace of mind knowing that the results of our campaign were clean and credible. If you're serious about running a successful contest, this is the app to use. Thank you so much for your amazing review! We're thrilled to hear that ViralSweep has been such a valuable tool for your campaigns. It means a lot to know you found the platform intuitive and effective — and we’re especially glad our bot filtering helped give you peace of mind. We truly appreciate your kind words about our support team, too. We're always here to help and committed to your success. Thanks again for trusting us with your promotions!

Outstanding customer service. Has saved us hundreds of hours of time calculating entries and made us $X,XXX,XXX+! Can't say enough good things about this company and their software and staff! Thank you for the incredible feedback! We're so glad to hear that ViralSweep has helped save you time and drive such impressive results. It’s always our goal to make running promotions as seamless and impactful as possible - and your success is exactly why we do what we do. We truly appreciate your kind words about our team and software. Thanks for being part of the ViralSweep community!

The support team is hands down the best. They are very good at what they do

Love this app and love their customer support. Have run dozens of contests and has helped me increase my list and engage my audience. Highly recommend. Super easy to use and their chat is so helpful

App is easy to use, easy to customize, and the customer service is EXCELLENT. It's just great to chat with a human (not a bot) and get real-time help.

I have not yet made my first raffle live, but I had a large number of questions and needed help installing the widget to my website. Aldin kindly helped me. Great communication and overall customer service. I am looking forward to using Viral Sweep long term.

We're currently running the ViralSweep App for upcoming Shopify sweepstake. The App works great, documentation is detailed, service is excellent so I'd highly recommend. Thanks so much! Glad to hear it's going great for you.

Amazing tool to grow your brand! Much better than a regular email sign up form. This lead to more purchases, social followers AND emails! Amazing tool. 10/10 Wow, that's great to hear! Thank you very much for your review.

Stay away from this app. You can't even export the contacts one by one unless you want to upgrade to a 300+ a month plan. Plenty of other options out there that works best for small companies. Thank you for your feedback. We appreciate you sharing your thoughts. The import function is available on our Premium plan, which has been in place since the beginning. We designed this tier to support businesses with more advanced needs, while offering a range of other features at different price points. If you're on a lower plan, we'd be happy to assist with importing contacts for you once or twice as a courtesy. We’re always looking for ways to improve and value your input. We hope to have you try us out again in the future and offer live chat and email support for any questions you may have.

ALDIN WAS VERY PROFFESINAL WITH MY QUESTIONS. I KNOW VERY LITTLE ABOUT COMPUTERS LET ALONE WEBSITE CONTROL. HE GUIDED ME STEP BY STEP ON HOW TO GET IT UP AND RUNNING. I ASKED ABOUT A MILLION QUESTIONS AND HE WAS EASY TO WORK WITH. Aldin is a champ! Thank you for your review.

We use Viral Sweep for all of our giveaways. We stack it with Shopify, Shogun, and Klaviyo. Their customer service is the best I've seen out there and ever experienced. They always resolve issues and help make your campaigns run seamless! What a stack!! Really appreciate you calling out our customer service, we take a lot of pride in it. Cheers!

Aldin was extremely helpful

Great experience and service.

Great Products, Great service and the support team responds quickly to help you navigate their platforms and fix any problems you may be having. Highly recommend using this app for your store if you do contests or giveaways on your website.

The negative reviews here are correct. It's overpriced. The basic package offers very limited functionality. The next tier is a full $150 more which is a crazy jump. If it was $99 then fine...but $199. Its madness. It really bothers me because the tool itself is good. But only big businesses will afford it.

These guys have been very helpful and the app is quite good!

An amazing app which our business couldn't live without. I don't have much knowledge in coding but Aldin went above and beyond to simplify it enough for me to understand. He was patient and waited on chat for me until I had sorted it. Thank you very very much!

A++++ was there every step of the way to get me set up properly.

Aldin helped me so much... love the app so far

Highly recommended. Customer Support has been amazingly helpful and quick (Thank you Aldin). Easy to set up and configure.

ViralSweep is the absolute best giveaway platform for e-commerce brands, providing top-notch customer service and timely communication every time. If you are looking to run giveaways for your company, look no further. They are very knowledgeable in the compliance and technical aspects of running a successful giveaway. Our ROI has been HUGE! 10/10 Would Recommend!!

In the world of very complex giveaway tracking VS makes it very easy to package up your giveaway. From entires, to edits you can do it all. Our connection to Shopify was handled by their professional team and they worked with us every step of the way. There are some learning curves but it doesn't take long and they will help each and every time. We will continue to use them again and again.

Quick response! Professional! Very User Friendly!

this is my first experience with customer service on this app and he stayed in touch with me for hours while we worked out problems and installed the app. Thank you!

Big Help!

Such a wonderful app addition to my business! The templates they have are great and look extremely professional. The support team behind the app is prompt at solving problems and answering all types of questions. Aldin has been a tremendous help with switching my forms over to their platform and I look forward to growing my business with their assistance!

Great app and great customer service when you have a question arise! A+

The guys and support are super helpful. They answer immediately and advise in an easy to understand way. Thank you so much. Highly recommend.

Amazing app and amazing customer service. I will definitely keep using this app for all my Luxury Made in Italy handbags giveaways :)

Exceptional Support and User-Friendly App! I recently had the pleasure of experiencing top-notch customer service from Aldin. I was seeking assistance with the app, and Aldin went above and beyond to help me. He was an absolute savior and took the time to walk me through every step. I highly recommend Aldin and the ViralSweep app to anyone seeking reliable and efficient solutions for their promotional needs. Thank you, Aldin, and thank you, ViralSweep, for your outstanding service and outstanding app!

Great app for contests! Super helpful support make it so much easier to implement!

Viral Sweep made our photo contest SO MUCH EASIER! The voting feature is awesome and our entrants were higher because the process is so smooth. The support is amazing. Aldin always had a quick answer and jumped right in and fixed my mess-ups! Thanks so much! We'll definitely use it again!

Giancarlo was EXTREMELY helpful, and quick to get done what I needed. He made things simple and easy for me to understand. I really appreciated him.

Really easy to use and great customer service!

Great platform with amazing customer service, Aldin did a great job at assisting with anything I needed and was incredibly patient. would highly recommend for any giveaway needs.

CUSTOMER SERVICE! CUSTOMER SERVICE! Any day any night, Giancarlo has replied to my messages within minutes in most cases. I installed this on two stores and often run into roadblocks or have complete user error issues. Sometimes I panic when something is not working right away. Giancarlo has always replied promptly, corrected my issues, and guided me in the right direction. This is a huge time and money saver as I don't need a new employee working on these issues. THANK YOU!

We used this app for a couple of months before going back to a simpler system - but the developer was very kind and helpful. They helped us integrate within Klaviyo which was amazing and sync our audiences across both platforms. Highly recommended!

The customer support is amazing. The app works great, but the support team makes sure your questions are answered, and that is crucial when adding an app that is the first thing a customer sees when they go to your site. Big shout out to Aldin the support rep.

So far I have really enjoyed this app. It has helped bring a lot more traffic to my website. Aldin has been a life saver when I can't figure out how to get my contest running right or what settings I need. He is very quick to answer questions and never gets frustrated. I look forward to using this app more in the future.

This app is great! Easy to use, has all the right functions and the support team were incredibly helpful. Fully recommend!

THE APPLE OF GIVEAWAY APPS We used ViralSweep for a giveaway (an intimidating project your first go-around) and the app worked *absolutely* flawlessly. It is the Apple of giveaway apps – extremely intuitive and super easy to use. What’s more, they immediately responded to any questions with thorough and detailed responses every time.

I'm loving this app so far! The support team has been great and the functionality is perfect. I've been able to offer several great giveaways already and the interface is very streamlined!

This app was fantastic for our giveaway. Easy to set up and worked perfectly without glitches and as explained. The support has been responsive and helpful. I plan to use this any time I do a giveaway.

Amazing customer service on this one. I made a mistake setting up one of our giveaways and they were very accommodating in helping me fix it. Wonderful service!

Great customer service! We had auto renewal on but we no longer use the app because of shrinkage in our industry. Viral Sweep refunded us the cost and let us cancel our plan without any hassle. Over the last two years, they have been great to work with.

We are using this app for our 1st ever giveaway and they have been so helpful in getting us situated with the best features, quick to assist, and always available to chat. They get things done and do it right.

Easy to use and good support from the team behind this app. I was able to set up a contest in less than a day.

Using viralsweep for our first giveaway really helped get the site set up the correct way using the correct apps etc

3 reasons to get Viral Sweep: ease-of-use, fantastic customer support, and high functionality. Ease-of-use: yes, the app has a lot of functions and buttons and so on. But it's all pretty simple to use if you're familiar with apps like this. I had very little trouble and there are tons of tutorials to help along the way. Awesome customer support: every time I've reached out for help, Giancarlo responds in like 2 minutes. No joke. And his responses answered all my questions and concerns. Really helpful to know that I can always get a quick response if I need something. High functionality: Viral Sweep's ability went above and beyond my expectations. I was able to track tons of valuable actions and automatically apply extra entries to customers. The app integrates easily with Shopify and Klaviyo. I have no idea how I would have been able to pull off a giveaway without this app. Thanks for the great tool!

I can't think of an easier platform to use for counting entries on a giveaway! This app makes it so user friendly and the whole process seamless. Genecarlo - the co founder goes out of his way to help customers and has helped me setup my second giveaway. He is patient & quick in responding! I will be using viral sweeps for all our future giveaways!

The chat help is the best thing when youre learning the ins and outs of ViralSweep. They are always willing and able to course correct or help out!! Thanks!

Very helpful support staff who stands behind their product! They are easy to get ahold of through chat and are willing and very helpful customizing your project.

Great app, has increased our AOV and continues to perform. good support too. I recommend using them if you're not already

This is a great app for hosting a giveaway and the support is top-notch. Before you set up your giveaway, I recommend you reach out to them for tips. I learned a lot through my chats with Giancarlo to help make my giveaways successful. The page it generates for your giveaway is very professional looking and the app integrates well with Shopify email. Highly recommended!

A MUST HAVE! We are seeing 3 X more email and text message subscribers for our giveaways using ViralSweep. And, we are also getting thousands of new followers across all of our social profiles. The system is easy to set up, design and deploy. If you are doing giveaways without Viralsweep you are not getting the best return. 100% ironclad solution....try it!

ViralSweep has been incredible to work with so far! I got an email asking if I wanted feedback on my promotion---I got some really great insight, made the changes, and my conversion rate doubled that day! Super responsive, easy to use. Highly recommend.

This is a great team to deal with. The app is easy to use and well thought out. If you are choosing between giveaway apps the customer service we received from this company has been excellent. You get a response within minutes of making a request and the team is always available to assist. Overall I highly recommend them.

Great app to run sweepstakes. Integrates well with Shopify. Thank you Giancarlo for the fantastic customer service!

The Viralsweep team makes using their app & service a breeze, we've been very happy with everything so far and our promotion is doing great!

We have used ViralSweep for about a year now, and they are great! The Team Is Always Willing To Help Out And Get Things Done In A Timely Fashion.

I've used this app for multiple vehicle giveaways with great success. The developers have really put the time and effort in with a great way to capture all contestants within certain rules that you decide. I couldn't be more happy for the help from G anytime I need support with Viral Sweep.

Really good app and customer service is best i've known with any other spotify app and always on hand to help with any q's

ViralSweep is a very well done app with a lot of features. The user support is very responsive as well.

Excellent app and phenomenal customer service. This app made running my giveaway a breeze. I had some questions while getting everything together and support responded no matter what time it was. Do they every sleep? Lol!

Hands down the best Contest and Giveaway App on Shopify. It works great and is packed with tons of features. The customer service and support you receive from Giancarlo is the team is top notch. Incredibly friendly, knowledgeable and fast responses. Highly recommend!

Love this app. I shopped around for a few contest software solutions and this was where I landed. It does everything and more than I was expecting. Giancarlo replied quickly to my questions and showed me how to use all of the features. Our lists have grown a lot mostly due to the contests we've been doing! Super happy!

This app has been great ! It has helped me run several sweepstakes and has worked flawlessly. Giancarlo has helped me out every time with app integration. I would recommend to anyone !!!

Amazing App! We gained over 5,000 new emails and sms on our first campaign! Highly recommend!! Customer support is amazing and answered every question i had to make sure my campaign was successful!

Wow. I can't say enough good things about this app and the customer service I received while using it. ViralSweep handled all the details of my first giveaway. It made my contest feel professional and well-run, and enabled me to grow my email list by 4000 subscribers, my Facebook page by 700 followers, my Instagram page by 600 followers, and my Pinterest page by 500 followers. I even stopped advertising on FB after the first two weeks and it really did go viral! I had several questions, since this was my first giveaway, and I got immediate answers from Giancarlo. I mean IMMEDIATE. I will definitely be using this again!!

Amazing team! Would highly recommend. They have lots of features and are able to help make custom features!

Giancarlo has helped me set up my sweepstakes multiple times! Been a great help. And the app works seamlessly with my store. Very excited to launch. And again, HUGE shout out and thanks to Giancarlo!

Giancarlo is very professional and was very quick to address any issues we had ! Would recommend their service

Great support from their customer service team. They helped me configure the app the way I wanted to so I appreciate that.

Very good app with excellent customer service. I would high recommend this app to anyone that runs any sort of sweepstakes or raffle promotion. It is well worth the price and saves you a lot of time.

Awesome app!! Easy to set up giveaway activities. Giancarlo always provides effective support when I have an issue during setting.

Excellent app for sweepstakes. Incredible customer support and onboarding (thank you Giancarlo). I could not recommend them more highly. The must have app for any sweepstakes company.

Great integration with Shopify. Solid platform. And all around good way to collect data for future prospecting.

Good app for shopify! This app is very convenient to create an activity and the support service is very timely

ViralSweep is the perfect solution for anyone looking to manage their sweepstakes or giveaway. The team is quick to respond and provide support whenever we needed it!