Direct Sports Inc
United States
Reviews (5)
Not reliable. Seems to fail when we need it the most. Would not recommend. Always a "server error" on their end when something goes wrong. Actively looking for a replacement.
Developer reply ·
Hi there, We sincerely apologize for the inconvenience you experienced in the past. The server-related issue you mentioned occurred a long time ago during our migration, and we’ve since worked extensively to improve and stabilize syncX: Fulfill Tracking. That problem has been fully resolved on our end. We’ve upgraded our infrastructure, doubled server capacity, and continued to enhance performance to ensure a smooth and reliable experience. Could you let us know your recent experience with syncX: Fulfill Tracking? We’d like to understand if you’re still facing any issues so we can assist immediately.
Really like this app! It's essential for the products we sell. Have used other apps/extensions in the past and this one is the best by far. Easy to use and works seamlessly. The support staff is very quick to communicate and accommodating. Highly recommend. A+++ Updated 6/18/18 - Reached out to Ivan for a request and he took care of it correctly and quickly. 100% pleased with this app!
Had used InstantSearch+ with our old Magento 1 site as the native site search was terrible. InstantSearch changed all of that quickly. It became a critical part of our site's overall health and success. We moved from Magento to Shopify in October 2017 and felt it necessary to have this app for the sake of continuity. It proved wise as the conversion data using site search is great. Highly recommend. The support and customer service is attentive and extremely helpful!
This app and the customer service has been top notch. For those that are migrating from Magento, this app is as close to Xtento Order exports as you can get to help with translating order fields, scheduling, etc - I did not find another app that came close. Jonathan answered every question we had and was huge help in getting us launch ready. Huge props, a big thank you and I highly recommend.
Great app. Easy to install and works perfectly. Support very attentive and knowledgeable. Recommend!
