syncX: Fulfill Tracking Bulk
by SyncX
View in Shopify App Store ↗Reviews (56)
Quick addition to Feedback: The support from this company is excellent. Always looking to improve and solves all problems. Thanks Jor. I've been looking for a long time for this simple software to close the supply circle. Works well in testing and fulfills orders well. The problem is Shopifys logic behind a fulfilled order is flawed. An order has to be fulfilled to send a notice to your 3PL or fulfillment partner and once it's fulfilled the App cannot add the tracking info!! Really an order isn't fulfilled until its fulfilled!! Shopify should send a Request to fulfill but leave the order open so it can actually be fulfilled when you know what's been sent!!
Developer reply ·
Thank you for your positive feedback! 🌟 We're glad our app is working well for you. We understand the challenges with Shopify's fulfillment logic and appreciate your input. We'll work on improving our integration. Your feedback is valuable! 📦🤝
Too difficult to use and understand, not suitable for a simple order processing application. I tried two different applications, they process orders without tracking numbers. Sorry for the experience you had. The app has option to allow fulfill with blank tracking number. If you like to give it a try, please reinstall the app and reach out to our support.
Good product with good support. Has worked seamlessly for a number of years
Great app! It helps us update the tracking in BULK and saves us a lot of TIME.
Why won't anyone provide support? Been waiting for days!
Developer reply ·
We sincerely apologize for your frustration. We already replied to your ticket 10 hours ago. If you didn't receive our reply, please use another email to send an email to our support or use the chat on the app to reach us. We hope to help resolve the issue you are facing.
Have used this App to fulfill tracking to our Shopify Store Order for a few years now. Had an issue recently and the support and solution provide to me was spot on . Would recommend this App
syncs well, easier to map than other stores since you can go by column number and not column name
constantly causing issues because it can not figure out to only fufill the product shipped. We often have orders where it will ship from 3 different locations. The first tracking number updates all products as shipped. We can not keep it from fulfilling products we ship from our own warehouse, or other warehouses. This used to no be a problem, but now it seems to be. Every day we have to deal with customers asking why they only got one part of their order when we look at the order the same tracking was applied to 3 different fulfilments doesn't matter if the location in shopify is different, or if the vendor is different. It just slaps a tracking on anything it can.
I had another app support tell me it wasn't possible, then I found Fulfil Sync! Does exactly what I need it to! I wish I had found it sooner. My supplier updates tracking numbers on a google sheet for me. Fulfil Sync perfectly takes those tracking numbers and fulfils/updates the order on shopify. Seriously saves me so much time; especially because you can't bulk add tracking numbers on Shopify. It was super easy to configure and the customer support was amazing. Thank you Fulfil Sync for making my dreams come true!
The app doesn't update financial status anymore. I sent a message to address the issue to which they replied but still, the app wasn't fixed, and they did not respond to me anymore. I liked the app before, wish they could fix it.
Developer reply ·
Dear customer, we finaly found a way to mark the order as paid. Please give it a try again.
nul, ne marche pas. pas du tout intuitif. J'ai fais ce qui m'a été demandé de faire, et aucun numéro de suivi n'a été ajouté. En plus c'est bcp trop cher pour ce que c'est
Developer reply ·
We are sorry for the experience you had with FulfillSync. From the logs, we can see there are 29 orders successfully fulfilled but the latest file upload failed to fulfill any orders. We recommend you contact our team so we can help troubleshoot the issue. Is possible the latest file columns have shifted or data inconsistency.
Excellent support. Job is done accurately. We are very happy with the result Thank you for your service.
Developer reply ·
Thank you so much for taking the time to leave this lovely review 🙌 🙌 🙌 We're so happy you're enjoying Fulfill Sync💞
Great app - helps us to upload all of our tracking numbers via CSV file. We can even upload the tracking numbers after the order has been fulfilled.
Fantastic app and a great support team. I asked them to amend a parameter within their app and they were able to amend this within a few days.
I love Fulfill Sync. It has saved me so many hours. I use this for all of the drop shipping that I do. I would highly recommend using this in order to save time and work on other things for your online store.
Works perfect. Easy to set up. Saves a lot of time and even handles multiple parcel shipments, which is very convenient.
Good app. Support is responsive and helpful. Does what it's intended to do and makes fulfillment from spreadsheets easy to do.
We use UpTracker every time our shopify API integration does not work and it saves us every time. It's a very good deal for the price and super easy to use. Thank you UpTracker!
This app saves me at least half an hour a day!! And seriously cheap, well worth it. Plus it's super easy to set up and use.
Very useful app which is saving us considerable time each day. Great support. We had a bespoke requirement which they were happy to accommodate. Highly recommended!
Great app. As online has become so busy now it was taking hours to fulfill so many orders, now it's minutes!
Great app, easy to set up and work with... Customer service team is excellent, always there to help when needed. Many Thanks.
Really a great way to mark our orders as fulfilled and trigger the shipping confirmation email to customers. It interfaces very well with the FTP server of our logistics partner.
Very good app. Extremely useful to connect Shopify with our logistics partner (FTP server). I definitely recommend.
Great app, really syncs with the shipment report we receive from our warehouse and automatically sends a shipping confirmation with the tracking number within the report. Great, essential app and super easy to use!!
Not reliable. Seems to fail when we need it the most. Would not recommend. Always a "server error" on their end when something goes wrong. Actively looking for a replacement.
Developer reply ·
Hi there, We sincerely apologize for the inconvenience you experienced in the past. The server-related issue you mentioned occurred a long time ago during our migration, and we’ve since worked extensively to improve and stabilize syncX: Fulfill Tracking. That problem has been fully resolved on our end. We’ve upgraded our infrastructure, doubled server capacity, and continued to enhance performance to ensure a smooth and reliable experience. Could you let us know your recent experience with syncX: Fulfill Tracking? We’d like to understand if you’re still facing any issues so we can assist immediately.
Does what it says on the tin - allows fulfilment houses to send a CSV of fulfilled orders with optional courier and tracking numbers and it triggers Shopify notification emails and archives orders etc. Works really well. Highly configurable. Support was very helpful with the one small issue we had. Recommended.
Excellent APP and amazing support. We shared our to-be-used file format and support told us upfront that it was compatible, reviewed our setup and even added an additional feature to cater our needs. It is saving a lot of time for us.
Great product, easy to use. Highly recommended for oder processing
The app works well, and the support team is incredible. I have an email string in my inbox with over 20 replies back and forth. I asked for some really unique functionality - and they've tried 4 different solutions for me, all for free. AND - the 4 solutions we had to try were because I didn't properly describe my issue. Great App. Great Price. Great Support.
Very useful and great app. Support team is also very active.
easy to use, saved us a lot of time. great support.
Very uuseful and great support. Does exactly what is needed and is open to implement feedback. Thank you Jor and team :)
works well.. support is good. easy to navigate and figure out.
Excellent app. Very useful for uploading tracking numbers in bulk!
Their support is pretty good and was able to resolve my issue in one contact. Pretty awesome! Keep up the great work guys!
They handled the problem for me instead of giving me instructions on how to do it. Thanks and much appreciated.