Rasa
United States
Reviews (11)
Loving Judge.me for our reviews and questions! Plus, their support is super helpful and prompt. Highly recommend!
It's a must-have for CPG companies.
If you want customizable feeds, this app is for you. Developer-friendly, and the developer is responsive to feature requests.
We migrated over from Recharge - overall the migration was pretty smooth, with some nuances around discount codes attached to subscriptions. There are friendlier features that separate Skio apart from other platforms such as gifting and group ordering which are nice. There are some limitations with advanced use cases where a consumer may modify their subscription often (add / remove products frequently, etc.) but the Skio team is quickly cranking out features and improvements to UX. Ultimately, chose Skio because I believe in the team's ability to iterate and innovate in this space.
Developer reply ·
Thanks for the review Rasa team! Excited for this journey ahead together :-) -Kennan
Pointed out an odd (not production breaking) language choice and support was quick to update and make changes Update: After some use, wanted to add a note: Their servers are slow to respond to the api calls the annoucnement bar makes. It shouldn't impact things for the customer, but the network requests waterfall in the dev console will be very long. One last update: There was an update that was rolled out, which added inline style of body {font-family:sans-serif}. This overrode and took precedent of the main css causing all body text to not look correct/use the correct font. No app should do this. We uninstalled this app from our store.
We switched from ZenDesk to Gorgias and couldn't be happier. It's cheaper, the customer service is way better, the UI is easy and intuitive, and we save minutes on each ticket by being able to refund, discount, re-ship and more right within the Gorgias app.
Used it to create a gift card for purchase campaign. We haven't taken advantage of all features yet, but so far it's working great!
Developer reply ·
Thank you so much for this review! 🙏 We're so happy you love it. Enjoy your Gift Card and Rewards Program - you're awesome 😊
I asked the team for a custom workflow and within 24 hours (wasn't even a customer yet) they whipped it up. Upon importing the new workflow to our shopify store, it was all set up! This automation is saving us huge time and money and with Arigato it's been easy and smooth. Their support team is available and responds inside of a business day. Great app so far, and stellar customer service! They also walked me through a fairly sophistication notification set up. I had a chat open with their staff for a good 45 minutes and they were there throughout, stayed super on top of it, and were very patient with me (not the savviest tech-wise). Highly recommend them!
The team was very helpful! They generated custom reports for our team within 12 hours of correspondence. Very fast, efficient, friendly, and it seems the analytics here are quite robust and customizable! Definitely recommended.
Freaking awesome app! Super simple interface that gives me more options than I knew I wanted...and then used a lot of them! It really hits a nice balance between simple UI and nice design; and integrated seamlessly with our custom theme without any coding.
I'm delighted this app allows us to create this essential functionality on our site without coding. Super helpful, and the tutorial video was really easy and straightforward, too!