Jess Deals
United States
Reviews (8)
Great communication, fast shipment.
Excellent customer service. Top notch.
Developer reply ·
Thank you for your fantastic review! ⭐ We’re delighted to know you had a great experience with our customer service. Let us know if you ever need further assistance.
Great app, best app so far importing products from almost any ecommerce website, still have room for improvement.
Developer reply ·
Thanks so much for this review & for all your suggestions around how we can make our Alibaba imports even better! It's such a pleasure working with customers like you 🙏 Keep those ideas rolling in. Harrison
Testing app
Developer reply ·
Thank you for your 5-star review! We're happy to hear that you're satisfied with your experience with AliDrop. If you have any questions or need assistance with anything, please feel free to reach out to us.
It works but sourcing is a little bit confusing, Ava was helpful explaining the sourcing to me, assigned agent never respondedon whatsapp, I hope sourcing will be quick so customers don't have to wait a long period I had to refund my customer.
Developer reply ·
Hello Jess Deal, Thank you for sharing your feedback. We're glad to hear that Ava was able to assist you with the sourcing process! We sincerely apologize for the lack of communication from the assigned agent on WhatsApp – that's not the level of service we strive to provide. We understand how important timely sourcing is, and we’re actively working to improve it to avoid long wait times in the future. We truly appreciate your patience and will ensure better support moving forward. If there's anything else we can do to assist you, please don't hesitate to reach out! Best regards, Dropshipman Support Team
Zico was great answering all my questions concerning dropshipping.
Developer reply ·
Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team
Dave was great answering all my questions.
Developer reply ·
Hi Jess Deals, Thank you for your kind words! I’m glad to hear that Dave was able to answer all your questions and provide the support you needed. We’re proud of our team and their dedication to helping our customers. If you have any more questions or need further assistance, please feel free to reach out. We’re here to help!
