Little Hunter
United States
Reviews (6)
Buzzbassador is kick ass!! Such an an easy, thorough and concise onboarding process. The team is very communicative and helpful. The tracking sales, campaigns, payouts and sourcing of creatives is efficient and fresh. We love buzzbassador and recommend to anyone.
Tried to use to ask first time customers where they hear about us (template in their free campaign/ examples above), spent 20 minutes setting it up only to find that filtering to only ask new customers would be using an "audience" and would require the $120/ month plan. Grapevine does this for $15/ month at scale. Fairing also reasonable and great to work with. Nothing makes me more aggrevated than having my time wasted deceptively.
Developer reply ·
Sorry to hear you were upset by this and I can relate to frustration by wasted time. Unfortunately we do have to set limits on our free version and that is one of the limits. Shopify does not give us enough space to specify everything that is excluded from each plan... Also next time please keep your language and treatment of my team more professional. On our end we'll work to make these limitations more obvious in the sign-up process. Definitely hear you on the frustration. - Jeremiah
Great tool and easy to use, must-have if you're using cohort analysis. Have done it the old fashioned way with excel and this is so much better. Can pivot/ filter off anything you can think of (any tag in shopify, utms, product/ sku, discount codes, etc.). Has a predictive feature in the pro version we're just starting to play with that might be useful (still getting a feel for it). Def recommend and worth the $$ (used to use more expensive tools in the $500-$1k/month range that didn't have as much).
Great app - ask all our first time customers where they found us using it and then back that into our CAC (reported sales by channel by spend) that we drive marketing budget decisions on. I've been around for a long time and spend a lot of money on different martech solutions (Mixed media modeling, multi-touch, incrementality, etc.). For the $ (and resources of startup) nothing comes close and have found more complicated things generally don't do better (makes sense when getting into large scale advertising with TV especially) but not at the scale of most shopify stores. You can't spend $25/ month in a better way if you have any kind of paid media budget in more than one channel.
Developer reply ·
Hi Dustin, thank you for this super review. Great to hear that the app is providing such valuable insight into where your first time customers are coming from. We have more exciting features planned for Grapevine that we hope will continue to add to the value of the app.
Great product and super responsive support team - seams like they are always online and able to solve all my issues/ answer my questions immediately. Sometimes just push CSS fixes for me (saving me from having to pay my developer to figure it out). Can't recommend them higher!
Pretty, pretty good. I don't know seems to work fine and can't beat $6/ month for no branding. Would be nice if it had a sub-headline, description but sure my dev will just work around that so yeah, it works.
