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Mother Sierra

United States

Reviews (7)

★★★★★
Shopify

I have been using this app for a long long time now, I pay top $ for it, It does it's job but man the customer support is TERRIBLE!!!!!!! If I get AUGUSTIN one more time, I cannot do this anymore. Terrible terrible terrible support for a $500 app!!!!

Developer reply ·

Hello there, and thanks for taking the time to leave a review! Thank you for bringing the SMS subscriber display issue to our attention. We appreciate your proactive approach in reporting this matter. Our Tech Support team has swiftly identified the issue and engaged our developers to implement a solution promptly. Your feedback is crucial in helping us enhance our services, and we are committed to delivering a seamless experience moving forward. We acknowledge your concerns regarding the support experience and will address it internally to ensure an improved level of service. If you have any questions or need any assistance, do not hesitate to contact our Support Team, we are available 24/7 and can be reached via In-app chat or email at support@omnisend.com. Have a great day!

on Omnisend Email Marketing & SMS · Over 3 years using the app
★★★★★
Shopify

Thank you for your professionalism and help! I have gotten so much help from Simprosys. Will use for a long time.

on Simprosys Google Shopping Feed · About 2 years using the app
★★★★★
Shopify

This app helped me track and get better optimization with Facebook ads, thank you so much Tracy for the support. Very helpful team. Worth the price by far!

Developer reply ·

Thank you for your time to leave this review. We appreciate the chance to support our customers with excellent experiences so your feedback is such a great motivation for us to provide outstanding services!

on Omega Facebook Pixel, Meta Ads · About 2 months using the app
★★★★★
Shopify

I have had this amazing app for over a year now, great ROI, great customer support, great experience for any client who buys and gets a good branded thank you page and post purchase up or cross sales. highly recommended. great great great ROI. Thank you for this app!

Developer reply ·

We appreciate your feedback 🙏

on ReConvert post purchase upsell · Over 1 year using the app
★★★★★
Shopify

This app will really improve your conversion rate and customer experience. great support as well. Thank you!

on Detective FAQ Chat & Helpdesk · About 10 hours using the app
★★★★★
Shopify

A really great app, with an awesome course with a ton of value. Got huge support from the owner and the creators themselves. I really got to say that Winads care about the people. Helps with so much day to day stuff. Thanks Winads.

on WinAds : Facebook Pixels · 3 months using the app
★★★★★
Shopify

I literally cannot rate it better than 5 stars. What can you say, this app has it all, you get of the price of $29 - apps that will cost you $200+, plus you'll save a ton of speed as it's only one app, plus the customer service is beyond amazing!!!!!

on Vitals: Reviews, Bundles & 40+ · 7 months using the app