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Waka Coffee & Tea

United States

Reviews (6)

★★★★★
Shopify

We love this app! Super easy to onboard new wholesale accounts and the customer support is always excellent! Highly recommend using this app for your wholesale needs!

Developer reply ·

Thank you for your review! We're always happy to help, and we now offer chat support too!

on Wholesale Gorilla · About 1 year using the app
★★★★★
Shopify

Prompt customer service and user friendly app. We just started using it and looking forward to exploring the use cases further.

on Preorder Now Presale Timesact · 6 days using the app
★★★★★
Shopify

Absolutely the worst customer service of any software we have ever worked with. They will keep blaming you, not respond to any support tickets and you will end up paying thousands of dollars and spend months in implementation for an inaccurate software. They have so many integration issues/bugs and it's way too complicated for a small-medium size business. Because of the software's issues we had delayed shipments on Amazon and Shopify which caused our account health to drop and made for angry customers. It simply won't sync the orders correctly and they will keep saying it's your fault for not reviewing their "academy" videos which is just ridiculous to ask that after we paid $1,500 for implementation. So mad that we chose to go with this software and will strongly advise you to look for other alternatives. This will NOT make your life easier at all. Quite the opposite. I had high hopes but I cancelled the subscription (which was a process as well) one month after going live and after spending 4 months in implementation. Save your time and money.

on Cin7 Omni · 4 months using the app
★★★★★
Shopify

Great support and customer service. Tim and team went above and beyond to implement changes we requested and the app looks amazing. We are really happy! Thank you!

on Gift Card Pro · About 1 month using the app
★★★★★
Shopify

Isaac was very helpful. He was very patient with all our issues and helped us solve them. Go Isaac.

Developer reply ·

Thank you for your feedback on your support! We are happy that we were able to help resolve all of your issues!

on Rebuy Personalization Engine · 3 months using the app
★★★★★
Shopify

We were looking for ways to increase our speed for a while. SEO Booster is the only team that actually managed to do it. They are super prompt to respond, friendly and customer focused. I would highly recommend this app and their services.

Developer reply ·

We are super happy that you have experienced fast and helpful service to boost speed from our team 💖 Such positive feedback let us know that we have done our jobs well. We guarantee that you have 365-day worry free from optimizing speed, so please don't hesitate to drop us a message regarding speed or any other concerns via Livechat anytime! Hana - SEO Booster team

on SearchPie: AI SEO & Schema · 16 days using the app