J B & D Company Ltd.
Canada
Reviews (5)
My client needed true b2b capabilities but could not justify the high cost of the Shopify plan for this kind of business. Sparklayer was recommended and they have been a joy to deal with. Super helpful, very hands on during startup and always available to help solve problems for my demanding client. Despite a significant time difference, support is very prompt. Really good people. Now if only it would integrate with Shopify POS....
Developer reply ·
Thanks for the great review, it's brilliant to hear how well SparkLayer is working for your client! We'll pass your feedback onto our team :)
For my client, there was a business requirement to collect a lot more customer information than Shopify native could do. As we have also enabled Sparklayer for their b2b business we needed a tool that would work flawlessly with both Shopify and Sparklayer. Helium Customer Fields is easy to use, reliable and while some configuration issues occurred initially, support was prompt and the client is working as desired. Documentation was a bit slim on the ground when I first implemented things, but once I understood their process, it all got easy. Recommended.
Developer reply ·
Love this review! We built CF because merchants needed custom data collected during registration and it's great to hear that we're still providing exact and robust solutions. We love Sparklayer and have many shops that use both CF and Sparklayer in tandem to accomplish their goals. Thank you for taking the time to leave this review, and please don't hesitate to reach out to us with any further questions, concerns, or even thoughts on what you'd like to see our app do 😎
Incredibly simple application. Needed some help to get logos set properly, but support (Judy) was superb. Doesn't give detail on what customers responded so not helpful for direct satisfaction improvement, but for quick stuff it is really solid.
Developer reply ·
Hello, We truly want to thank you for your feedback. Your input means a lot to us, and it plays an important role in helping us improve both our product and the service experience. Your comments were already shared with our development team so they can review and explore ways to make things better. I saw your note mentioning that the app "doesn't give details on what customers responded." Just to clarify, the app does include full customer responses in the “Responses” section. If anything feels unclear or tricky to find, please let us know—we’ll gladly walk you through it. Thank you once again for your thoughtful feedback. It really helps us grow. Warm regards, SEA Team
To be fair I am writing this on day one. Coming from the big database world, I have found the default query engine in Shopify severely lacking. Sure I could do bulk exports and write queries in Excel, but while that works it does not give me fast replication by non-technical clients. The tool has thus far been perfectly straightforward to use and has already allowed me to create a series of reusable queries that can be exported to Excel for formatting and analysis. Very pleased.
I was running into some issues with Shopify Email and found many recommendations to give Omnisend a try. The interface is easy to use and creating campaigns is very straightforward. I had some initial issues with domain verification due to conflicting SPF records but Maria from Omnisend’s support team explained what I had missed in short order and the client was up and running quickly. Very impressed so far.
Developer reply ·
Thank you for the fantastic feedback! We're so glad you made the switch to Omnisend and found the interface easy and campaign creation straightforward — that's exactly what we aim for. Big high five to Maria for helping sort out the domain verification hiccup so quickly (those tricky SPF records love to cause mischief!). We're thrilled your client is up and running, and we’re looking forward to continuing to impress you!
