Warm Glass
United Kingdom
Reviews (6)
Great functionality, and the team is incredibly helpful with quick responses.
I had a small issue to fix but the support team were highly responsive, helpful, and fixed the issue promptly. Recommend.
Developer reply ·
Thank you for your kind words! We're glad to hear that our support team was able to promptly resolve your issue. Your recommendation means a lot to us. If you ever need further assistance, please don't hesitate to reach out. Best regards, Searchanise team
Great response time, and excellent customisation features
Developer reply ·
Thank you so much for the review! You made our day! We’re glad to hear that you’re enjoying your experience with our app. We’re always here for you anytime so don’t hesitate to contact our support team at support.qikify.com. Cheers!
Dreadful. Every time I used this editor a new issue would arise. It forced me to put all my variables next to each other in the spreadsheet for it to add them as variables and not individual products . Then when I came back the next day they were all separated and had new product titles. The customer service were really unhelpful and take far to long to reply. Simply don't use this app . As per our email conversation with you, the issue is that you were entering your product titles into the product handle column. We then sent your data to Shopify, and Shopify modified the handles to suit its data requirements. Because two products can't have the same handle, and your handle values had spaces, Shopify created individual products for each variant you were entering. We tried to explain this to you, but clearly could not explain it correctly. This behaviour is what you also get with the shopify CSV importer. Mixtable did exactly what you asked it to do. The help content on our website clearly explains the process for adding multiple variance for new existing products during product creation. Still, we are sad that we didn't deliver to your needs. As for support, we replied to your emails with an hour or so of seeing them. The only delay was on a few emails that you sent us at 2am our time - we are based in North America and you are in the UK.
