C O S M E D I X
United States
Reviews (4)
Developer reply ·
Thank you for the five-star rating, much appreciated ✨ Kind Regards, Sarah / FORSBERG+two
We use Gorgias for our COSMEDIX brand and transitioned last year from a different support platform — the difference has been night and day. Visibility across conversations, orders, and customer history is dramatically better, which has made our CX team far more effective. The AI agent and Shopping Assistant have been especially impressive and are already driving incremental revenue for us, not just deflecting tickets. Integration and onboarding were straightforward and painless, even with a more complex Shopify setup. Overall, a powerful, well-built tool that has meaningfully improved our customer experience. Highly recommend.
Developer reply ·
Thank you so much for sharing this! We’re thrilled to hear the transition has made such a meaningful impact on your CX team. It’s especially great to know the AI Agent and Shopping Assistant are driving real value and revenue for your team. We truly appreciate the recommendation and will keep building cool new features!
Excellent partner and experience. The TryNow team makes launching incredibly easy and goes above and beyond to ensure success. Their service is proactive, thoughtful, and genuinely focused on making the app perform well on your store—not just getting you live. They truly operate as a partner, not just a vendor. Highly recommend.
