PlantScraper
Czechia
Reviews (6)
This app doesn't work well, needs manual coding to adjust proper functioning, and when they launch updates, UX of the website gets totally distroyed. DO NOT TRUST THIS APP!
Developer reply ·
Hi PlantScraper, We're also very sorry that this is the second time an issue from your theme has been mistaken for something caused by our app. We completely understand how frustrating that must be, and we truly regret any confusion this has added to your day. Our goal is always to provide a smooth experience and helpful support to every user. We would really appreciate the opportunity to look into what went wrong and see how we can make things right. If you're open to it, please reach out to us at support@tech-arms.io or via our in-app live chat — we’re more than happy to assist, investigate together, and turn this around for you. We hope to hear from you soon.
I installed this app and when uninstalled many traces were left. Support is ignoring me to help me remvoe htem.
The app works great, but beyond that, the customer support is more than excellent. I will keep working with this app as long as my shop remains open.
Top service. The guys from support are really fast and know what they do. I will keep working with them
These guys are true amateurs, they distroyed my website's code. I really do not recommend installing this app.
Developer reply ·
Hi Marti, Your website is working fine and there is no destroyed website code. We checked your store and things related to our app were working absolutely fine. We did not get any clear explanation from your side about what issue did you face after using our app on your store. The other reloading issue that you were facing was not because of our app as explained by our customer success agent to you on the chat. Please check your store again and let us know if there is any issue. We would be really glad to assist you. Best Regards, Reshma Customer Success Manager | MLVeda
These guys made my website non-functional and told me I had to wait over a week to get it fixed. Their answers were always unclear. I really don't understand the good reviews and how they dare to charge 29$ per month. Watch out with these guys, they are amateurs.
Developer reply ·
Hi, Generally, it takes 24 hours to check and resolve the issue for any store. But currently, it would have taken more time due to some unavoidable circumstances. Hence, completely understanding the store's working, the team thought it in your best interest and requested to remove the app so that the prices on the live store are not affected. Further, you have not been charged at all as you were on the FREE TRIAL period. Our customer success team leaders are in communication with you and are assisting you actively with our apps. Feel free to share any queries that you have. We would be more than happy to assist you! 😊 Best Regards, Reshma Customer Success Manager | MLVeda
