GlamourEyesByChar
Canada
Reviews (8)
I had an issue which I couldn't figure out on my own and Anna was able to fix it within a few minutes. She also explained why the issue happened and what she did to resolve it. Great customer service, and I am very happy. Thank you :)
Developer reply ·
Dear Charmaine, Thank you so much for your wonderful 5-star review! We're so glad Anna was able to quickly resolve the issue for you — and that she took the time to explain both why it happened and how she fixed it. We believe that helping our merchants understand the "why" is just as important as solving the problem itself, so it's lovely to hear that made a difference for you. We'll be sure to share your kind words with Anna! Thank you again for your trust, and please don't hesitate to reach out anytime you need a hand. Wishing you great success with your store! :) Warm regards, The TrustShop Team
This app is amazing and totally free! Jasmine helped me to customize the app beautifully to match my store. She gave her professional advice when I could not decide which option would look better for my store. Jasmine was so patient and helpful. Excellent customer service! Do not hesitate the add the app folks!
I just installed his app and had a tiny issue which Murtuza fixed for me immediately. I was very impressed, and now the app works perfectly. I set up the frequently brought together offer, and I am happy with how it looks. I'd definitely recommend this app as it's so user friendly. Thanks Murtuza :) Update: I had another small issue with the app, and again Murtuza assisted me quickly and resolved my issue. I am blown away by the customer service that he has shown me. Amazing!! Thanks Murtuza :)
This app is great! I had a small issue where some of my pictures weren’t loading and Arlyne fixed it right away. Now it’s perfect once again. I would recommend this app!
Developer reply ·
Hi there, We are incredibly grateful that you took the time to leave us this note. Our company values put customer satisfaction as a top priority and we are committed to our customers. Its customers like you that make our job wonderful. Do reach out to us for any suggestions or queries and we'll be more than glad to help.
I used this app to help give visitors and potential customers an idea of what they can pair a product with. Sometimes customers don’t view every single page on a website to see what it has to offer so this is very helpful! I had a small issue with the app, but Yusuf was able to resolve it and quickly which I appreciated. I’d definitely recommend this app! I’m a happy user. Thanks Yusuf!!
Great app! Rachel offered to help me with an issue that I was trying to figure out. Amazing customer service to offer without me even having to ask. I am so impressed by this and also at how quickly my issue was resolved. Not to mention the extra step she took to change the colour of my buttons to match my site. I am happy. Thanks :)
Developer reply ·
Hi GlamourEyesByChar store admin, Here's Rachel from Socialhead Customer Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at support@socialhead.io Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead. Please refer to more details here: https://socialhead.io/blog/ Best Regards! Rachel
Very happy with this app. I’ve been using it was months now. I send newsletters to my customers so the templates are very useful. It’s very user friendly, and the customer support team are very helpful. I’d definitely recommend it.
Developer reply ·
Hi there, thank you so much for your recommendation and kind words, we really appreciate it! We're happy to hear you've found the app helpful and easy so far, please let us know if there's anything we can do to make it even better for you :)
I absolutely love this app. I have been using it for 2 years, and always will. I had a question about something, and the agent was very pleasant to deal with and helped to resolve my issue quickly. I would HIGHLY recommend.
