Bambū Werx
United States
Reviews (6)
We installed EZ Importer to help bring in ~480 orders from one of our Canada-based partners... goal being to pick/pack/ship their US orders and reduce overall postage costs. We found EZ Importer to be *very* easy to use, albeit with a tiny bit of consultation to their help documentation. And whenever we could not identify the proper workflow ourselves (I'm no genius), EZ Importer's customer support team (we worked with Elizabeth) was HIGHLY responsive, courteous, and quite proficient in providing guidance. I'd highly recommend EZ Importer for my fellow Shopify enthusiasts, as it saved us an enormous amount of time and money!
We've been very happy with Stamped.io to date. Well done application, prompt customer service (David was super courteous), and overall easy to use. I highly recommend these guys for anyone looking to leverage reviews for their Shopify site.
Just deployed FBT for our Shopify instance (we sell bamboo-based endurance sports accessories). The app was easy to install/configure. Had a question re: adding on additional products, sent an email to FBT support, and they (Andres) responded within 30 mins. Professional, courteous, and efficient (even went out and tested the FBT bundle on our site). Super pleased so far with FBT.
Super happy with Bold Discounts (The Sale App). I've been using it for ~ 5 months now and couldn't be happier, both with the product itself and BOLD's customer service team (Hapreet rocks!!).
Developer reply ·
Thank you for the review. We are happy that everything is up and running on your store! Thank you for choosing Bold.
Super happy with Product Addons as a Shopify application. Had a minor customer support issue when installing; they fixed it within (literally) four minutes. Great support!
We plan to use Bulk Discounts Now to provide buyers an opportunity to save money by purchasing additional product units. While pleased with the initial installation (easy set-up, clear UI/UX, etc.), I encountered some challenges with redesigning some of the discount table layout. I submitted a Help request to the platform support team via their online form. I was pleasantly surprised by the rapidity of response: a support agent named Jabir got back to me within the hour. He and I went back and forth over the course of 3-4 emails, progressing quickly each time. At some point, Jabir handed off my support case to his colleague, Vlad, who proved equally prompt and professional in his replies. After perhaps 90 min's, Jabir and Vlad had completely solved my problem. Net/net, I'm *incredibly* pleased with this company customer service, will upgrade my subscription as a result, and will gladly tell my IT friends about Bulk Discounts Now. Larry
Developer reply ·
Hello friends at Bambū Werx Thank you, Larry! We appreciate this superb review :-) We are glad we could help, we will let Jabir and Vlad know that their assistance is greatly appreciated. We wish you and your store a fantastic and prosperous 2021 - Melissa & The Bulk Discounts Now Support Team