Honeypiekids
United States
Reviews (8)
The set up was simple and the customer service is excellent. They checked my set up and made a suggestion that helps with bots. So far it’s working well. Update: I removed it, it was blocking all my traffic and marking it as fraud, even after I adjusted my settings.
Developer reply ·
Hi there, Thank you so much for taking the time to share this update with us. We’re really sorry to hear that after some time, the app ended up blocking your traffic and marking it as fraud, even after you adjusted the settings. That’s definitely not the experience we want you to have, and we truly understand how frustrating this can be. From what you described, it sounds like the protection rules may have been a bit too strict for your traffic pattern. In many cases, this can be fine-tuned further to avoid false positives while still keeping bots under control. If you’re open to it, we’d really appreciate the chance to take another look at your setup together and help adjust it properly for your store. Please feel free to reinstall the app and reply directly to our direct support email so we can help you review the setup and fine-tune the settings again. If you notice any issue at all, don’t hesitate to reach out to us at support@omegatheme.com, our team will be more than happy to assist and make sure everything works smoothly for you. Thank you again for your honest feedback. It truly helps us improve.
DO NOT DOWNLOAD THIS APP. It will destroy your store. It changed all the links for my products and caused broken links. When i contacted them about it i was told the app should not of done that and someone will contact me.right away. 2 days later they emailed me and said there is nothing they can do. So many better apps out there. Don’t risk your store.
Developer reply ·
Hi Honeypiekids, Thank you for your feedback. I read your recent app store review and we sincerely apologize if we didn't manage to resolve the issue sooner. 😔 Our app actually has the "Revert all" button that can revert all the changes it made with your product URLs. Please note that URL Optimization is a technique/process under which we optimize the URL structure of a website page in order to make the web page more understandable for search engine crawlers. Our URL optimization feature will change the URL of a product based on its product title. Because it changes the URL, if you have customers that have saved the previous URL and tried to access it, then it will lead to a 404 page or broken link. When a URL appears in Broken Links, it does not necessarily come from a broken link on your site. It just means that someone tried to visit that URL on your site, but there is no page for that URL - this is kinda expected if we will optimize a URL or change it, which is what URL Optimization does. Often the old links/URLs are on an entirely different site, which is the case if you used them for backlinks, which will also lead to 404 pages if you changed the URL. Whatever the cause of a broken link, no harm is done to your SEO as long as the nonexistent page has a redirect to an existing page on your site—and our app takes care of that automatically with our broken links redirect feature. 👍 Again, I am very sorry for the inconvenience this has caused. If you want to install the app again and give it another try, we will be more than happy to assist you with any of your concerns. We will be waiting for your response to the email we sent you. Cheers, Darrel *Update May 2023:* Darrel here, Support Manager at Booster SEO! I just wanted to personally follow up with you and let you know our SEO Support team sent you an update email to help make things right and resolve this, but we haven’t heard back from you yet. Let us know if there’s anything we can help with – and you can reach us anytime at help@boosterseo.com
Works great and they have very good customer service. This app has saved me a lot of time and is great for when you have a different return policy for different items.
Easy to use and reliable. I have used it for more than a year and have tried other apps but always go back to this one. You won't have any issue with it.
Works well. Priyanka helped me set up my return settings so I can send a label through Shopify. I have been using it for about 8 months now.
BUYER BEWARE: After I paid, it stopped connecting, I sent numerous emails and received no response.
Developer reply ·
We got two emails from you both of which were responded to multiple times as the messages were vague. We noticed unusual behavior - you installed & uninstalled three times over four days and our customer team was very concerned. Let us know if we can help make it right.
The app works great. Easy to set up, no problem at all. After I downloaded it it was up and working in a minute.
