Southern Exposure Seed Exchange - Wholesale

We've use the app for many years. It's very helpful! It offers a crucial, but rather limited functionality that extends Shopify into discounting based on Customer tags. It's crucial because Shopify's internal discounting tools are limited and don't allow us to reflect our discounting logic on those discounting tools. It's limited because it requires significant manual labor of managing the tags that trigger the discounts. It really needs to be updated to read Company Metafields, which is a great place to hold data about a Company, and apply it to the Customer Profiles. Supporting B2B features that Shopify introduces is a crucial part of the work of this app. I will try to update this review if they support the new B2B Companies features of Shopify.

good documentation, flexible, and powerful! quick and helpful support.

Best documentation and support for any app I use. their model is about helping us co-create the tools we need, which I think is much better than the "black box" some app creators seems to want to create.

WARNING: Out of date - DOES NOT SUPPORT CURRENT FULFILLMENT API'S! Pro: Great support. They know enough on the basic end to be helpful, and escalate when appropriate. Relatively easy interface. Con. MAJOR: Hasn't been updated to support Shopify's new Edit Order function, (and the new fufilllment API's) https://shopify.dev/changelog/edit-orders-with-our-new-order-editing-apis https://www.shopify.com/partners/blog/shopify-order-editing This needs to be fixed - it's been 9 months since these tools for Fulfillment apps were released by Shopify, and ShippingEasy isn't supporting them yet. Overall the app is good. But this emerging issue is kind of a deal breaker. We have a major issue where we cannot use the Shopify standard Edit Order feature because Shipping Easy doesn't pick up up on the changes that it makes the to order. Our shippers and pickers get confused and the order processors instructions aren't passed along.