← Merchants

LIFE ENTHUSIAST

United States

Reviews (9)

★★★★★
Shopify

Good value, and the support was very competent. We imported a LOT of records.

Developer reply ·

A LOT of records is exactly the kind of volume Matrixify is built for! Happy to be the tool you reach for when it matters, with our support team right there along the way! Thank you so much from our whole team. ❤️

on Matrixify: Data Export Import · 10 months using the app
★★★★★
Shopify

A perfect app for loyalty rewards, can't get better than this. The support is top-notch.

Developer reply ·

Thank you for the great review! Reviews like yours motivate us to work hard and continuously improve.

on Appstle Loyalty Program Reward · 6 months using the app
★★★★★
Shopify

Great support, knowledgeable and fast.

on AOV.ai Bundles Quantity Breaks · 5 months using the app
★★★★★
Shopify

One of the best SEO app so far, their code is incredible and aligned with Google for rich text results. All the schema is pretty much alinged and the right after installation and ran analysis/fixes, everything became smooth. Thank you

on Smart SEO AI & Image Optimizer · About 1 month using the app
★★★★★
Shopify

Update Feb 12 2026: While trying to remove the traces their support folks messed up our order numbers sequence, we are reporting this to Shopify app support. The Bold Custom Pricing app is in serious need of a revamp some features don't work and whole store slows down. To ensure better performance and reliability it really should be aiming for the 'Built for Shopify' badge. We eventually uninstalled the app with the assistance of Bold's support team, but unfortunately, it still left traces of code behind on our store. A cleaner, more complete uninstall process is essential.

on Custom Pricing: Wholesale B2B · 11 days using the app
★★★★★
Shopify

the app is expensive as compared to other similar apps in the shopify market. In addition, they encourage to buy their services to do all the SEO work. The Ai credits are limited. We tried it but thought this is a leaky bucket. Thanks

on Tapita AI SEO Optimizer, Speed · 6 days using the app
★★★★★
Shopify

Exceptional Suite of Apps and Top-Tier Support The Appstle app-bundle works flawlessly across our store. It’s clear that the developers are incredibly detail-oriented; the features are thoughtfully designed and intuitively laid out. What truly sets them apart is their support team they are quick to respond and really take the time to understand our specific needs, often providing visuals and screenshots to ensure a clear resolution. It’s a great team to work with, and I highly recommend their entire app suite!

Developer reply ·

Thank you for the great review! We're glad to hear the app is working well for you. Your review motivates us to keep improving and delivering great service!

on Appstle℠ Subscriptions App · 6 days using the app
★★★★★
Shopify

A complete rip-off - Do NOT install This app is a complete rip-off. Do NOT install it unless you want your store's inventory logic completely destroyed. Immediately after installing, it messed up our product availability, marking items as 'Sold Out' even though we allow backorders effectively killing our sales. To make matters worse, the developer has a shocking attitude. When we reached out to fix the mess, we were met with arrogance and rude behavior instead of support. I have never dealt with a developer this unprofessional. Save yourself the headache and money stay far away from this app. UPDATE 1: Regarding the Developer's Initial Reply The fact that you posted links to private customer support chat logs in your public response tells other merchants everything they need to know about your professionalism. You have just signaled to the entire Shopify ecosystem that private conversations are not safe with you. We had to fix the issue ourselves after uninstalling because your support was adversarial rather than helpful. My developer’s frustration was a direct result of your team's refusal to assist in debugging a live store issue. But the technical details don't matter anymore. The real issue is your ethics. Attempting to publicly shame a client by leaking support screenshots is predatory behavior and a violation of the Partner Program agreement. We are forwarding this thread—specifically your public disclosure of our private data—to Shopify Partner Governance. UPDATE 2: Response to the Developer's Edit It is interesting that you edited your response to remove the links to our private support chats. You realized that publicly posting private screenshots to 'shame' a client is a massive violation of Shopify Partner privacy standards, didn't you? You can hide the links now, but the fact remains: your first instinct was to leak customer data. Regarding the 'Continue selling when out of stock' setting: Stop lecturing us on how Shopify works. We intentionally use that setting as a core part of our business strategy to handle backorders and we always fulfill on time. Using a standard Shopify feature is not a 'mistake'—it is a workflow. Your support team's inability to respect that workflow without being condescending is exactly why we left. UPDATE 3: Your persistent sarcasm confirms our decision. In your latest edit, you claim that leaking customer chat logs is acceptable because, in your opinion, they "do not contain private data." Let me be clear: All support interactions between a merchant and a partner are private business records. Believing you have the right to publicly publish them whenever you feel offended makes you a liability to any serious business. And once again, you end your reply with a sarcastic, petty comment offering "guidance on professional communication." This childish need to have the last word with a snarky insult is exactly why your support failed in the first place. You are not a partner; you are a risk. We are done here.

Developer reply ·

Summary: Abusive behavior — whether from you or anyone acting on your behalf — is not acceptable. During the support conversation, the merchant’s developer used inappropriate language regarding issues they later acknowledged were caused by their own misconfigurations. Reply: If you would like evidence of the language used during support, we maintain full chat logs and screenshots. The records in question only document repeated instances of abusive, hostile, offensive, and unprofessional language from your developer and do not contain any private data. So will suggest reviewing policy at your end regarding what kind of language is acceptable. During the support conversation, communication unfortunately became unproductive due to hostile and inappropriate language from the merchant’s developer. We always aim to keep discussions professional and focused on resolving the issue. We would also like to clarify that the technical issue discussed here relates to your store’s “Continue selling when out of stock” setting, which controls whether a product can be purchased when inventory reaches zero. Our app does not have access to, and cannot modify, inventory or availability settings. We remain open to resolving this matter constructively and ensuring everything works as expected. If you need guidance on professional communication or setup assistance, you can reach out at admin@staqlab.com

on Back In Stock,Notify Me: Kbite · 2 days using the app
★★★★★
Shopify

on Judge.me Product Reviews App · 2 months using the app