← Merchants

DreamCastle

Singapore

Reviews (5)

★★★★★
Shopify

Amazing customer support, especially from Touqir. While building and customizing landing page using PageFly is by far the most pleasant experience that i have every gotten from using page builder app, I got stuck with the integration with Klaviyo. I reach out to their customer support team and Touqir assist me on fixing my issue in just minutes. He is super patient and knowledgeable, by the end of the conversation I upgraded to their paid plan.

Developer reply ·

Hi Alex, Thank you so much for leaving us this awesome feedback on the Shopify App Store. I am really glad that I was able to help you with the integration of the Klaviyo form. We always try to do our best to help our customers. Please don't hesitate to contact us anytime if you need any more help. Touqir | PageFly Team

on PageFly ✦ AI Page Builder · 1 day using the app
★★★★★
Shopify

I really wanted to like this app, the section page is beautiful and easy to use. However the respond time to edit one single text or image is absolutely slow. If they can fix this, it will be a great app.

on Page Studio · 8 days using the app
★★★★★
Shopify

Awesome app with awesome customer service (Emily), thumbs up. She fixed my issue in less than 2 mins.

on LayoutHub ‑ Easy Page Builder · About 4 hours using the app
★★★★★
Shopify

Had an issue with setting up of email marketing but their customer support (Shahvaz) is so helpful and get it sorted out in 5 mins.

on AfterShip Email Marketing,SMS · About 1 hour using the app
★★★★★
Shopify

I used easyship service to ship out my KickStarter parcels from Singapore to US. After about 3 months, I was billed for almost $300 due to discrepancies in the parcel sizes and weight. If you want to be fair to your customer, do a check during the collection of the parcels, not billing your customer AFTER 3 MONTHS of the shipment. What guarantee do you have that the parcels does not distort in your warehouse?

Developer reply ·

Hi, Thank you for taking the time to share your feedback. I am truly sorry to hear about your experience and understand your frustration. At Easyship, we strive to provide excellent service. Please contact us with your Easyship account details so we can investigate and resolve this matter promptly. Thank you for your patience and understanding. Thanks, Ben (Marketing @Easyship)

on Easyship ‑ All in One Shipping · Over 1 year using the app