Audio Hacks
United States
Reviews (4)
I've been working with the developers for very specific use cases and they have been nothing but polite, patient and respectful! The app does everything you need and they are willing to work with you to fit your specific demands! I am using this app to automaitcally assign Discord roles to my users when they purchase a subscriptions from my website. If they happen to quit or cancel, the roles are removed automatically and this saves me a lot of head ache! 6/5 stars if possible
Really great for a free form. I wish I could customize the width of the form because it looks super skinny on my page, but besides that, its great
Developer reply ·
Thank you so much for taking the time to share your experience to other merchants! Your encouragement is the greatest motivation for us to move forward and provide better and better service. If you need any further help don't hesitate to contact us. We hope your store gets more and more sales. All the best:)
Alex was absolutely fantastic and helped me get a plan tailored for my store to fit our needs. About 90% of our products are free, so they were able to work with us on finding a plan that made sense for us! Couldnt be more happy with the customer service and excited to start seeing results!
Developer reply ·
Thank you for your amazing review and feedback🙏 Our support team is always ready to help 😎
Customers keep getting stuck on the Upsell page for hours without receiving a confirmation or getting their products. Also this app slows down my website immensely with the product add-ons and the developers just wrote it off as not being an issue on their side even though the issues are directly pointing towards the add-ons on this app
Developer reply ·
Hi, the expiration time for post purchase offers is 1 hour by default and order's hold should be released after the offer expires. You can change the expiration time in the Settings page. I checked your store but the add-ons are loading almost immediately, in less then 1/5 of a second. Could you explain how it slows down your store? I checked our support logs but couldn't find any complaint from you or conversation about this. Overall, you were a pretty happy user and even left us a 5-star review. Sorry for letting you down and would be happy to help anytime.
