Arbuckle Coffee
United States
Reviews (7)
Excellent customer support. Very helpful setting up my reviews to that the snippets are correct and Google Search starts picking up on the reviews. I do not know any code and the assistance with this was great!
Most valuable app ever. We have been overwhelmed with our BFCM orders and have not been able to catch up. In a matter of minutes, Vincent created a fulfillment report that was exactly what we needed. Product title and variants and units. Now we can approach hundreds of custom made orders in a FAR MORE efficient manner. This app could have been priced 10x higher and I would have gladly paid it. THANK YOU again for the world-class customer service!
Customer support with Advanced Shipping Manager is outstanding. This app is priceless and pays for itself quickly when you have many sku's with different dimensions and weights. Dan and the whole team are very prompt in replying back to help guide thru the setup process to ensure the settings are correct. Works great along with ShipStation for accurate shipping options in our cart. Highly recommend!
Excellent value and turnaround times. Very please with the work they have done! Will continue to use!
Developer reply ·
Thank you for leaving a review! 🥰 We really appreciate it. If you have any suggestions or feature requests, we could love to hear them.
Outstanding customer support. I have very little experience with code and installing apps. Very responsive addressing our concerns. Looking forward to extra sales during Christmas season. We are thrilled that our free shipping threshold is based per destination and not the total amount of the ticket. Will update the review in a few weeks but very optimistic!
The absolute worst customer service of all time. PATHETIC If you think this is an option for you my advice is to make sure you learn as much as possible from your account rep you have the first 30 days; take notes and make sure your tracking pixels are working because afterward you are totally on your own. The online chat cannot answer questions. They will create a ticket and not follow up. AdRoll must be very successful for some because they do not care about helping you once you are a regular customer. I paused my campaign for several months and when I had more money to spend on a campaign the support was extremely negligent; they were unable to assist in making sure my tracking pixels were working properly. After 100,000+ ad impressions my ROI was literally 0%. Sign up at your own risk. FYI: when you do a search in their Help section under "cancel my account" there are no results!
ReCharge was recommended to me by our Shopify Expert designer Sanjay Ghataode at Seed CMS. I have been very pleased with the app as well as the customer service from Rob Barr. Very responsive to emails and attentive to questions coming from a non-tech operator like myself. We are very optimistic about building our subscription business over the next 6-12 months. The app will allow for custom intervals which some of my customers have requested. ReCharge is used by some very reputable brands and I am confident my satisfaction with the app will grow even more with time. Highly recommended.