ExpressMed
United States
Reviews (7)
Migrated to Loop from Recharge and like it a lot more so far. App is easy to set up and the team is very helpful with migrating over customers and getting everything onboarded. My only complaint is that I wish it had a feature that automatically emails customers if the product they're subscribed to changes in price and gives them the option to opt-out. Other than that, I think they are a great solution.
Developer reply ·
Thank you for your kind words, Team ExpressMed! We're delighted to hear that you've made the switch to Loop from Recharge and are finding our app to be a better fit for your needs. Very happy to know that the app setup and onboarding process have been smooth for you :) We truly appreciate your feedback regarding the feature you mentioned about automatic price change notifications for subscribed products. We understand how valuable such a feature can be for your business and the convenience it offers to your customers. Rest assured, we've taken note of your suggestion and have passed it along to our product team for consideration. Your satisfaction is our priority. We're here to continuously improve and provide you with solutions that meet your requirements. If you have any more insights or ideas, feel free to share them – we're all ears! Thanks again for choosing Loop as your subscription solution. We're excited to continue supporting your DTC brand's journey 🚀 Cheers, Team Loop
I liked the layout and easiness of getting this app set up over many of the others I had initially tried. I ran into a few minor issues setting it up due to my site's custom theme and Sudhan from the Dealeasy team was extremely helpful in making the changes needed to get it up and running smoothly!
Developer reply ·
We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.
When I initially installed the app, there was a bug that was preventing it from working on my store. Their support team fixed the problem within an hour of me contacting them and now the app is working great and doing exactly what it's supposed to do!
App works great, is easy to install, and very easy to manage! Had a small issue which needed developer help, and the support responded very quickly. Would recommend this app to anyone!
Stamped is easy to use and the support is extremely helpful, friendly, and responsive. They made setting up both the Reviews and Loyalty programs a breeze.
Support is very hit or miss. Was very responsive when trying to bring us on and get us installed, then just completely stopped responding once they started getting money from us. App is not user friendly if you have a lot of items in your store (1000+). A lot of the stuff you need to do in bulk you can only do at a max 100 products at a time (i.e, updating product subscription settings).
We got this app to help automate fraud prevention. We had issues in the past with chargeback orders, mismatching address orders, etc. This app fit perfectly for what we needed. Even more, we ran into an issue with the address mismatch filtering portion of the app. I brought up the issue with the 10X support team. They immediately responded, took a look, were able to get to the core of the issue, and resolved it. It showed me they very much cared about their customers and helping them prevent fraud for their businesses. I would whole heartedly recommend this app and the creators to anyone!
