Novatto
United States
Reviews (5)
We have been working with Jolie and Raymond from the BSS team; they have been amazing! Even though there is a time delay every question, comment, or small issue we have had they or the team has been able to take care of it. The reason Novatto, Inc. chose B2B was that we wanted to let our potential B2B customers know we offer wholesale pricing and for the B2B customers we already have, we wanted them to be able to go to our website anytime and see their pricing 24/7. B2B offered a great solution. Since then they have continued helping out with issues that crop up like theme updates that disrupt coding or 3rd party Apps that interfere with B2B's coding.
This app is great and easy to use right out of the box. But the best part has been the support! They are quick in responding (even with the time difference), will actually add the code for you, and then explain what they did and how. It has given me the confidence to experiment with the way my product pages look with 1, 2, or even 4 videos across. Best money my company has spent on an app!
Developer reply ·
Thank you so much for your amazing review! 🌟 We’re thrilled to hear that you’re finding the app easy to use and that our support team has been such a great help. 😊 It’s fantastic that we could not only assist with adding the code but also provide clear explanations to give you confidence in customizing your product pages. Hearing that this is the best investment your company has made on an app truly means the world to us! 🙌 If you ever need anything else, we’re always here to help. Thanks again for your kind words and support! ✨
So far so EXCELLENT! We needed to add a button on all of our product pages advertising that we offer wholesale pricing to trade. The button had to link to our Wholesale form. Every step of the way Outlink's instructions and customer service were there. We got this done in record time! Amazing!
Developer reply ·
We can’t thank you enough for the kind words about the app. Your review means a lot to us and lets us know we’re on the right track!
I use this app to create unique tabs for each of my products: details, descriptions, resource guides, parts, where to buy... I really like how easy it is to edit. Plus I can't say enough about NexuxMedia customer service. We changed our URL and since our website had been highly customized I ran into quirky issues that would only display on certain browsers and operating systems. They figured it out along with helping me figure out an issue with another app! Great, easy app to use. Amazing customer service!
They helped me clarify what I needed and then got it to me with full explanation, images and links. So easy to work with!
