Capture Your Action

We've used this app since 2015. It was set up to only look at direct Shopify store orders and ignore eBay orders, PayPal payments and other non-Shopify direct sales. All was fine until we received our June 2026 bill, which was about 30% higher than normal. Come to find out, they stopped filtering out these orders. By the time we realized what was happening, we could not cancel the orders older than 30 days. We tried 4 or 5 times to contact the support people, but they never responded. For now, we are manually canceling these orders, but I think we will just remove the app since Shopify now has their own fraud detection and it's free. 8/23/2026 Still have not heard any reply from Signifyd. I also noticed a few days ago that when a customer cancels and order, Signifiyd does not cancel it in their system, so it seems they will charge you whether or not you process the order (unless you manually cancel it).

Had to find a new app to replace inkfrog, and so far LitCommerce seems to be an excellent replacement. I'm only using the eBay marketplace connection for now, but if things continue to go smoothly, I'll likely add the Walmart and/or Amazon connection too. It was a little bit of a learning curve for me as I was just so used to inkfrog. Harvey helped me get the bulk of things set up, but Natalie, Claire and Pauline also responded quickly through the chat box to answer any question or walk me though a setting. The cost is more than inkfrog, but still worth it if it continues to work smoothly.

Tabs should be a basic feature built into Shopify, but since it's not, this has app has keep my site neater. Very easy to use, with some basic customizing. Great app.

Great basic inventory app. Support has been great, just a little lag time. Probably because they are based overseas. They have addressed any issue I've had quickly. I only needed the basic plan and it's worth every penny.