← Merchants

Doctored Locks

United States

Reviews (10)

★★★★★
Shopify

This app has been absolutely critical for weeding out bad actors. The support is excellent. Easy to set up, powerful enough to grow with you. Saved us from spending needless time and funds to fight fraud.

Developer reply ·

Thank you so much for taking the time to leave us a review! We are thrilled to hear that our Shopify fraud prevention app has been protecting your revenue and supporting your store’s growth over the past two years. Delivering reliable fraud prevention system alongside dedicated customer support remains our top priority, and we look forward to continuing our partnership for years to come!

on Beacon Fraud Prevention · Over 2 years using the app
★★★★★
Shopify

We’ve had an exceptional experience working with Logistified—specifically with Nicola. We were transitioning from Stocky, and even though we knew it wasn’t the best fit for us, there’s always some hesitation when trying something new. Nicola completely eliminated that uncertainty. He’s taken the time to meet with us multiple times, has always been prompt, generous with his time, and incredibly responsive. What really stood out was how quickly he implemented features we needed—it genuinely felt like we were being heard and supported at every step. We’ve been blown away by both the product and the level of service. Highly recommend.

on Logistified Inventory Planning · About 1 month using the app
★★★★★
Shopify

You know when you've had a bunch of subpar programs smashed together that worked, but needed constant attention and chunks of tape, bubble gum and weird paste to stay working? I'm happy to say, that isn't Redo. They have made our operations so much better and I'm grateful. Their entire team is an example of customer service done right, and their products are slick, constantly growing and improving. Nothing but glowing things to say from us!

on Redo · Almost 2 years using the app
★★★★★
Shopify

Such fast and dedicated service. Works flawlessly. My customers love it.

on Reorder Hero ‑ Repeat Order · 6 months using the app
★★★★★
Shopify

Absolutely fabulous app and even better support. Lightning fast, kind and patient. 10/10 would recommend!

Developer reply ·

Hi, We highly appreciate your recommendation and great feedback! Thank you so much! If you need any help with EasyTabs or any of our apps - just drop us a line. Our 24/7 support team will do its best to assist you as soon as possible. Best regards, The NexusMedia team.

on Easy Tabs ‑ Product Tabs · 5 days using the app
★★★★★
Shopify

1. MAY NOT SEND LINK. 2. NO CONFIRMATION PAGE LINK. Details: 1. May not get link: We have checkout>order updates> enabled for sms OR email. If customers checkout with sms, they will NEVER get an EMAILED download link. We would have to eliminate order updates by sms to require an email be added to the order. We have several customers that rely on text order updates so this is not a viable solution. 2. No confirmation page link: It does not appear AT ALL on the order confirmation page DESPITE being ACTIVE in the Digital Download app settings. Just wasted my time for over an hour with Shopify help - here is a quote from help: "I wanted to share with you that the download link is sometimes not appearing on the order confirmation page, which is expected behavior." No, dude. That IS NOT at all expected behavior.

on Shopify Digital Products · About 2 hours using the app
★★★★★
Shopify

BSS has created a perfect solution. We needed a way to let our customers know about their automatic discounts - and this pairs seamlessly. A great way to easily create customer messaging. Their customer support has quick turn arounds for questions and troubleshooting. 10/10 experience!

Developer reply ·

Thank you for your 5-star rating! We are pleased to know that our service has been useful to you. We appreciate your kind words about our solution, ease of use, and our customer service. We hope to continue meeting your expectations in the future!

on TA AI Product Labels & Badges · 10 days using the app
★★★★★
Shopify

Tobe helped get us get this app up and running quickly. We were able to migrate our customer level discounts from Magento. App functions well, performs quickly and as expected. Fills a valuable Shopify need in the marketplace.

Developer reply ·

Thank you for your 5-star review! We truly value your support. If there's anything we can do to address your current concerns, please don't hesitate to let us know. We're here to help!

on Regios Automatic Discounts · About 2 months using the app
★★★★★
Shopify

Truly impressive app. For me, it worked with my theme right out of the box. Very little to configure and dead simple to get working. This is a huge relief for our small business.

on PreOrder Now & Pre order | PQ · About 3 hours using the app
★★★★★
Shopify

This is hands down the best customer service experience I have had with a Shopify app dev team. This team understands customer service. This is a free app, y'all! AND they went out of their way to customize it for my store. FOR FREE. I cannot recommend Omega enough. Intuitive, responsive, personable. So grateful for your help!

Developer reply ·

🌟 Wow, thank you for the glowing review! 🚀 We're honored to be considered the best customer service experience for a Shopify app. 🛍️💼 It's fantastic to hear that you appreciate our team's dedication to customer service. Going the extra mile to customize the app for your store is our pleasure! 🎨🔧 We're thrilled you find Omega intuitive, responsive, and personable. Your recommendation means a lot to us! If you ever need further assistance, feel free to reach out. We're here to help! 🌈💙 #BestCustomerService #OmegaApp #Grateful 🌟😊

on Trustify: Product Reviews App · 4 days using the app