EquiZone Online
Germany
Reviews (7)
We've just installed this app. Easy to install and so far so good!
Fantastic support! Already seeing improved page speed results. Thanks for all your help.
Brilliant support, and the app has increased sales through both upselling and cross selling. Definitely recommend! equizoneonline.com
Developer reply ·
It's always great hearing how effective the upselling and cross-selling recommendations are working for our customers, and thank you for your review!
We had been happy with the app, but since upgrading to Plus the app has stopped working. Our emails and messages continue to be ignored. We've now contacted Shopify. We hope they'll take it further with the app to get the issue resolved asap!
Developer reply ·
Hello, Thank you for leaving your feedback. We strive hard to make our app especially functional and user-friendly and we are sorry we’ve not been able to meet your expectations after upgrading to Shopify Plus. Our Support team was contacting you in order to solve that issue. We have reviewed our support processes and have taken steps to ensure our customers have an efficient experience and a timely response. In case of any further help needed, please contact us again, we are glad to help. Kind regards, Tax Exempt Manager Customer Support
Incredible customer support! We don't yet have the invoices live but the support we've received so far is some of the best we've ever received from a Shopify App.
We couldn't be happier with this app! It does as it's supposed to and the support we received was excellent (even over the weekend). Highly recommend. Check out how it looks at equizoneonline.com
