Kinokuniya USA Wholesale eStore
United States
Reviews (4)
The app is functional, and the customer service is responsive and helpful in resolving issues quickly.
So far, so good. The app works well, and the technical support person is helpful. They offer necessary adjustments free of charge.
I had a technical error and the discounted price was not shown on the cart page, so I contacted the customer support. The customer support clerk was very helpful and reliable. The error was fixed within 24 hours. It is unbelievable that such a service is provided even for the free version.
Developer reply ·
Hi there. I just wanted to apologize that our installer didn't work correctly. We always offer free installations when it comes to Volume Discounts, and love getting this app installed properly for our merchants. We're very happy to hear that you were able to get an awesome experience from some of our great specialists! If you face any issues with Shopify, feel free to reach out to us for professional help!
