Confettified
Australia
Reviews (9)
Gourav & the team provide incredible support. I highly recommend the app!
Full of bugs. Customer service is a joke. I leave 1 star reviews as it's the only way to get your problems addressed, even then when you remove the review they suddenly forget about your support tickets & other issues. The app will quote you a price for a set consignment, the courier will measure it correctly however you'll see be charged oversized fees. When you consult customer support on this they will advise you that you under-declared the consignment, despite all the measurements the carrier declared were as per your measurements.
Super easy to use and great support. I couldn't be happier. Alan went above and beyond to ensure I was happy with the App.
Developer reply ·
Thanks for your review and for using Stockist! Please don't hesitate to reach out if we can help further.
their plans changed however I was still charged the higher amount and have been paying an unnecessary $50usd extra for the past 12 months. upon questioning it customer service couldn't care less and provided no alternative offer.
Developer reply ·
Hi! We're very sorry about your recent experience with our Support Team. We'll reach out and clarify this as soon as possible.
Gorgias was good, albeit limited at first however they have now released an update to the android app which causes it to no longer work. This renders the Gorgias platform useless. I'd strongly recommend looking for another customer service ticketing option as when raising any faults with Gorgias they are simply ignored.
It worked ok at first, however it's a tad glitchy and in the end inventory wasn't syncing properly, in addition to orders not coming into shopify from etsy due to 'sold out stock', as to why the product wasn't update in etsy as out of stock i'm not sure and support were unable to provide an answer, or respond properly. I ended up getting 100 notification emails that there was an error last night after speaking with support. I'm now on the hunt for a better app.
Zero customer service. No one responds to emails or application requests. I've applied multiple times with no response. Don't even wast your time with this.
I'm finally able to block PO Boxes from being used in checkout and prevent the order from proceeding without a valid address!
used to work great for Australian stores (and still does) except they won't let more Australian stores sign up if they're not in USD
