Hero Cosmetics

Jeff (Jefferson Q) from the Yotpo Support Chat was helpful, knowledgeable, and efficient. He helped solve my problem quickly and made my job easier as a result. Thank you, Jeff!

Great resource and wonderful support! Highly customizable segment building and analytics, and when we were looking for an insight that was not available out of the box, the team was willing to build a custom report for us. Segments has helped pull insights that have implications into larger marketing strategies beyond CRM.

This is a useful app but is not 100% reliable. There have been multiple instances when the app will be down for hours with no updates to the Shopify status page. I have had to confirm outages with support. If you need actions to occur in a timely fashion, then this is not a reliable option. Also, it seems like the Shopify developers push untested code. There have been instances when simple conditions like "Any of" will just break out of nowhere (with no updates on my end). Again, I've confirmed this through Support. Also, very limited search functions on workflow logging, which makes troubleshooting workflows very difficult with high volume stores. It just seems like this is app is in a beta stage. It shouldn't be advertised with Shopify Plus if it is not production-ready.

Very easy to download, set-up and launch. Their support is quick to respond and was able to quickly help configure our settings when we ran into complications with the desired set-up of our polls.

Works great. Self-serve platforms are the standard for modern 3PLs and ShipBob is at the top. They've scaled seamlessly with our volumes, that have grown significantly over the last 3 years.