← Merchants

Dr. Dough Donuts

Australia

Reviews (8)

★★★★★
Shopify

This app is good and functions well although sometimes a little clunky and the design of the interface may be counter intuitive to some users. The customer support is always responsive and will get your issue solved. They almost always respond in a timely manner and even major issues get resolved quickly. Special shout out to Deep who is always on hand to help!

Developer reply ·

Hello to our friends from Dr. Dough Donuts Thank you for leaving this fantastic review! We're glad you had a great experience! :-) It was a pleasure to respond to your inquiry! We're thankful for amazing customers like you! :-) -Melissa & The Product Options & Customizer Team

on PC ‑ Custom Product Options · Almost 4 years using the app
★★★★★
Shopify

Just what we were looking for. Being able to offer a digital card to our customers has totally streamlined our business, improved processing efficiency, reduced costs and on the other hand increased sales. We now use Giftnote as our free option to customers and can charge for a physical message card. Cannot recommend more highly- a must for any Gifting Business!!

Developer reply ·

Thanks for the awesome feedback! We're thrilled to hear that Giftnote has streamlined your business operations, improved efficiency, reduced costs, and boosted sales. It's fantastic to know that you're using it as a free option for customers and charging for physical message cards.

on Giftnote: Gift Message & Cards · 2 days using the app
★★★★★
Shopify

Excellent product- works exactly how it should. Assistance to install and use was speedy and accurate Would highly recommend.

Developer reply ·

Hi Geoff, thanks for the great review! We were happy to help you use Order Tagger to apply Delivery Date tags to your orders. All the best!

on SC AI Order Taggers · 16 days using the app
★★★★★
Shopify

Another great app by the identixweb team!! Cannot recommend them more highly enough. Plus amazing customer support- best I have encountered!!

Developer reply ·

Thank you so much for your kind words! We really appreciate you taking the time out to share your experience with us.

on iCart Cart Drawer Cart Upsell · 4 days using the app
★★★★★
Shopify

Cannot rate this app or the team behind it more highly. Does exactly what is says it does but additionally every time I need something developed to make the invoice/ app suit my business needs these guys delivery. Essential app in running a professional ecommerce business!!.

Developer reply ·

And we cannot thank you enough to express our appreciation for leaving your kind review here! Thank you so much! :) It's always our pleasure to be helping you with the customisation. We're rooting for you and are always there for you.

on Sufio: Invoices You Can Trust · Over 1 year using the app
★★★★★
Shopify

Great app which has helped increase my stores AOV by 15% in the past 4 weeks. Customer support is amazing which just tops it off. Highly recommend

on Candy Rack • Upsell Cross‑sell · 6 months using the app
★★★★★
Shopify

I cannot rate them more highly enough! Was using the older version and just migrated over to this app with some custom add on's as well. Exactly what I needed and the support was amazing. Thank you Manoj and team- I will have plenty of more work for you!!!

Developer reply ·

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.

on Delivery Date & Pickup Stellar · 13 days using the app
★★★★★
Shopify

A great alternative to the normal in your face countdown timer. The subtlety is what our store required and what we believe in and this does the job right how we want it to. The support as well has been amazing. Cannot recommend it more

Developer reply ·

Greatly appreciate you taking the time to provide your feedback. Bringing this to the team, we're glad to hear our app is of use. Our team has grown in the past month, giving us room for improved support and the build-out of new features. If you have pain points, a feature request, an app idea, or just want to chat (life hasn't been too easy these past few months), please reach out to me at info@mercuryapps.io—I'd love to hear from you. 🙂 Wishing you a peaceful week ahead.

on Zoomifi ‑ Smart Delivery Dates · About 1 month using the app