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Little Yellow Bungalow

United States

Reviews (4)

★★★★★
Shopify

Excellent app that works seamlessly with my Shopify store as well as 5 star customer service! Highly recommend.

on GLO Color Swatch Variant Image · Over 4 years using the app
★★★★★
Shopify

I was notified by ninja POD that they have recently began providing a system that tracks inventory within a connected Shopify store. The system was supposed to mark all products at 9999 until they reach 20 units and then it should state the actual quantity until sold out. Then they were to be marked sold out automatically by Ninja POD . This is an odd system, but better than nothing. So after I enabled tracking in the system all of the inventory numbers in my products and their variants were not marked 9999 or 1 through 20 or sold out. The numbers all varied in the thousands and hundreds of thousands. There were shirts that I had created that were stated as in stock in my Shopify store but when I looked in the NInja POD catalog were not even there anymore. I contacted support last week on three separate occasions and have not even received a response. The inventory tracking system does not work properly. I don't feel as though this organization has it all together. Very disappointed in both your app performance and customer service:-(

Developer reply ·

I'm so sorry this was your experience. We strive for excellent customer service and this is not what we would want for any of our partners to experience. I have sent you an email directly answering the questions you had and have addressed the issues with our service team. Please let me know if there is anything else we can do to assist you and we hope one day you will feel confident enough with us to update your review.

on NinjaPOD: DTF Print on Demand · 7 months using the app
★★★★★
Shopify

This app takes an hour to transfer orders from an external marketplace to Shopify. By that time suppliers can be sold out of the purchased items. I contacted support and they told me on two separate occasions that the unacceptable lag time was fixed. They lied to me to get out of actually dealing with the app problem. They are unable to fix the app to work efficiently. This app also disconnects randomly from sales channels and drops orders. It takes weeks for the developer to fix any issues. This is by far the worst app and support in the Shopify app store.

Developer reply ·

Thank you for your feedback, We do understand the frustration when an order takes this long to transfer. This is not our expectation nor how the app has been designed. We have found a backlog causing this issue and this has now been resolved. Please do reach out if you experience any further issues, Nikki

on Shopify Marketplace Connect · 12 months using the app
★★★★★
Shopify

Excellent! Smooth and quick integration. Very satisfied with this application. Happy. Happy. Happy.

on Pinterest · 2 minutes using the app