French Lady
France
Reviews (8)
This app is simply phenomenal. We've tried several others, and without a doubt, this one is the best
The app is very interesting for marketing operations, offering numerous possibilities that will suit most stores. I’m taking off one star because a few details aren’t customisable, but overall, I highly recommend it. A big thank you to Julie from the support team for her help.
I’m really unhappy with this app so far. Expecting users to pay for basic human assistance is unacceptable and leaves a very poor impression.
Developer reply ·
Thank you for the feedback. Email support is available for users on our free plan for the first 60 days. Upgrading to one of our paid subscriptions will give you access to email and live chat support. As always, on our free plan, you still have access to the Klaviyo Community, where you can connect with peers and ask for crowdsource industry professionals for advice, the Klaviyo Help Center, where you can access guides regarding all aspects of your account, and the Klaviyo Academy, where you can find courses to enhance your Klaviyo knowlege.
The main strength of this app is undoubtedly its support team, exceptionally efficient and responsive, especially if you have very specific customization needs for your store. What also sets this app apart from its competitors is its flexibility and the wide range of options available. You can choose which elements of your store to translate or not : for instance, translating product names can sometimes be counterproductive, and this app gives you the freedom to decide based on your needs. It also takes into account hidden content that isn’t visible on the storefront but is essential for SEO development in foreign languages. You can even use AI translation engines to get high-quality, expert-level translations (this option comes at an extra cost and is not included in the base price). Transcy is a real asset for boosting visibility and sales international.
Developer reply ·
Hi Stephane, This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io Regards, Patrick Transcy by OneCommerce
This type of application is essential for all online shops, but Judgme's support makes all the difference, fast and very effective. Highly recommended
This is the best and cheapest restock alert app. Costs are low and support is fast and efficient. Highly recommended.
Excellent application for those who want to hide or rename payment/shipping methods (the most complete on the Shopify app store). An efficient and responsive support. Highly recommended.
Developer reply ·
Hello, thank you for your excellent review and high recommendation. We're delighted to know that our application serves your needs effectively, especially in customizing payment and shipping methods. Your acknowledgment of our support team's efficiency and responsiveness means a lot to us. We're committed to maintaining the high standard of service you've experienced. Thank you for choosing our app and for your support. blush
Their support is very nice and efficient, The app is highly recommended: the free version is ideal to start and the paid version is very complete.
Developer reply ·
Thank you for this amazing review and for being with us for the past 2 years! We’re always trying to offer best experience with our app. We're hoping to bring more benefits to your store in the years to come. Have a lovely day!
