Taylor Payton Investigations
United States
Reviews (4)
From what I can tell and have experienced, the App and service have been great so far. Violette made quick changes that worked well.
Developer reply ·
Thank you so much for sharing your experience! We’re delighted to hear that both Easify Product Options app and our service have been working well for you. Providing responsive and effective support is a key priority for us, and we’re glad that Violette’s assistance made a positive difference. If you have any further questions or need additional help as you continue using the app, please don’t hesitate to reach out. We’re here to ensure everything runs smoothly for you. Thank you once again for your feedback and for choosing our app. We look forward to continuing to support you! Best regards, Easify Team.
They do as much as they can to elicit a 5 star review, and this is before they complete any task, that should be a red flag. They do more in the form of requesting and demanding a 5 star review than actually providing 5 star service. They do as little as possible to take a Shopify store and put it into a poorly designed and even worse supported app. That said, there is clearly a product platform that could be run properly, for reasons that escape me, it isn't.
The customer support I received was fast and pertinent to my issue. No firm is perfect, that is an impossible expectation, but I am happy with the support, and the App seems to be working appropriately.
No complaints, happy so far, and we've been using it for years. There is a time-zone difference, but emails are answered quickly for any issue.
