Purpink Gifts Ltd
Kenya
Reviews (3)
The onboarding process at Purpink Gifts Ltd, Kenya has been nothing short of outstanding. From the very first session to the post-onboarding phase, every step has been handled with professionalism, precision, and genuine care. The transition into Cin7 Core has been seamless, and a great deal of that credit goes to our onboarding consultant, Nathasha Samooshi. Nathasha Samooshi is the kind of professional who doesn't just train you she equips you. Her ability to break down complex system configurations into clear, digestible sessions is remarkable. She is patient, thorough, and extraordinarily consistent. Each session was well-structured, purposeful, and delivered in a way that allowed us to not only understand the system, but to truly appreciate the logic and architecture behind it. She has a rare gift for making technical processes feel approachable, and that made all the difference for our team. What stood out most was Nathasha's commitment beyond the onboarding itself. Long after the initial sessions wrapped up, she remained available, responsive, and supportive as we continued our migration journey. That level of dedication is not common, and it speaks volumes about her professionalism and passion for her work. Since implementing Cin7 Core, our inventory management has been transformed. The system has brought structure, visibility, and efficiency to our operations in ways we hadn't anticipated. We are still in the process of full migration, but the results so far have already exceeded expectations. The system: 10/10. Nathasha Samooshi's sessions: 10/10. The overall experience: one we would not trade. To any company out there looking to take control of their inventory and operations do not hesitate. Invest in Cin7 Core, and if you are fortunate enough to have Natasha guide you through it, you are in the very best hands. — Samuel Omambia, Purpink Gifts Ltd, Kenya
Developer reply ·
Thanks so much for the 5 stars!
DelightChat has revolutionized our approach to customer service. It has seamlessly integrated various communication platforms—from WhatsApp and emails to social media—ensuring that all our conversations and interactions are centralized in one convenient location. What I particularly appreciate is the ability to conduct internal communications within these chats, which greatly enhances our team's coordination and alignment.
Developer reply ·
Hi Team Purpink, Thank you for sharing your experience with DelightChat! We're thrilled to hear that our platform has revolutionised your approach to customer service. Our goal is to provide seamless integration across various communication platforms, and we're glad to know that you find our centralised solution convenient. We're especially pleased that our internal communication feature has enhanced your team's coordination and alignment. We appreciate your feedback and look forward to continuing to support your business's customer service needs. Regards, Thejus