The Rainbow Stores
United Kingdom
Reviews (10)
Very useful app, if a little tricky to configure. But great once it's set up. Very helpful customer serve team, who work hard to sort tech and UX questions quickly.
Developer reply ·
Jaime - Thank you for the kind words and being apart of the Clean Size Charts family. I've reached out about the configuration being tricky. I'd love to learn more so I can solve this - Zach
Helpdesk was fast and helpful. Set up is very straighforward.
Developer reply ·
Thank you so much for your kind feedback 🙌 We’re glad to hear our helpdesk was fast and helpful, and that the setup felt very straightforward. We always aim to make getting started as smooth and simple as possible. If you ever need anything else, we’re always here and happy to help 🚀
A genuine life saver. When you're locked into a theme it can be quite restricting. So being able to add sections for pretty much any need gives us so much flexibility. The range of sections covers almost every need and there's a great variety of choice for each type of section, which is really important. One-off pricing is a really critical feature when we're all trying to keep costs down. Plus the customer service team responds quickly, and is super helpful. I'd absolutely 100% recommend Section Store.
Some great functionality offered, and it's great when it actually does what it says it will do. Customer service has improved hugely since I last reviewed this app two years ago, and is incredibly helpful. Which has led me to up my rating from 2 to 4 stars. However, a few pieces of functionality that were promised still haven't been delivered, for example enabling more usable ways to select items for groups so they're automatic rather than need to be manually added is a must have and I've now waited two years.
Developer reply ·
Hello Rainbow Stores team, We appreciate your feedback and understand your frustration with your recent experiences using our product. We sincerely apologize for any inconvenience you've encountered. We want to assure you that we take your feedback seriously and are committed to addressing the issues you've raised. Our product support team has taken note of your concerns regarding functionality, UX, and responsiveness. While we work to continuously improve our app's performance, we're also focusing on enhancing the user experience and making it more seamless. We understand that you've faced difficulties with certain features, and we're actively working to rectify any bugs or impractical workarounds. Regarding our customer service, your feedback about the speed of responses is appreciated. We're in the process of expanding our support capabilities, and we acknowledge that you've experienced some delays. We're committed to streamlining our support process and ensuring that all inquiries are resolved promptly. Please rest assured that we do not abandon any issues. In some cases, when challenges are exceptionally complex, they may take a bit longer to resolve. However, we're devoted to finding solutions to any difficulties you encounter and providing you with the level of support you deserve. Once again, thank you for sharing your concerns with us. We are dedicated to making your experience with our product as smooth and efficient as possible. If you have any specific issues you'd like to discuss or require further assistance, please don't hesitate to reach out to us at support@stamped.io. We're here to help. Your partners in success, All of us at Stamped
Without doubt the most comprehensively customisable filtering app on Shopify. And with quick responses from their tech team. Recommended.
I've been using Bloggle for two years now and it's been an absolute gem. Blogs are our biggest traffic driver so it's critical that they look good and are easy to upload. Bloggle has been the perfect partner. I've been impressed by the new functionality they've introduced and the customer service is also excellent, and when I've had issues or not understood things they've been quick to find solutions.
The App does what it says and very little fuss. Customer Service people are responsive and helpful.
Developer reply ·
Hello there and thanks for the great review! 🤩 We appreciate it and you a lot! 🙏 Enjoy using the app and if you need any additional assistance, we will be happy to help again!🧑💻
Super helpful and super friendly customer service from Karine. Thank you so much for sorting my problem so quickly!
The reason this has so few ratings is that everyone has uninstalled it. It looks incredible on the front end, but the app is impossible to work out as there are no instructions, the back end configurability is non existent, the UX is appalling and in some cases things simply don't work. Such a shame as the visuals looked beautiful.
The Printful app works flawlessly for me. I'm on it almost daily to upload new products and edit existing products and I've never had an issue with it.
