Crisper
Canada
Reviews (5)
The app meets all my needs, and customer support will work with you right away to get everything working right.
UPDATE: reply suggested that I've been in conversation with Recharge about this issue, but that's not the case as I haven't spoken to anyone since the response I described below. At that time it was made clear to me that your team member wasn't interested in helping, so I felt had to cancel the Rewards service. ORIGINAL POST: They reached out to upsell me on an additional service (Rewards), and said that they would help me set it up before launching. I agreed, but didn't realize the contract I signed said I would start paying right away. I found out 8 months later that I'd been paying $200/month for something I'd never used. My fault for not reading the contract and just believing the sales pitch. When I reached out to explain, they told me I should feel lucky that I don't have to pay more because I'm on a legacy plan.
Developer reply ·
We appreciate you taking the time to share this feedback. We see you’re in conversations with our team now and we’re always interested in chatting to know how we can improve. - Ty Bailey | VP of Services
App works well and was easy to set up!
Developer reply ·
Thank you for taking the time to leave a review! We're happy to hear that our app works well for you and that the installation was a breeze. If there’s anything we can do to improve, please don’t hesitate to reach out.
I use this app to manage my weekly deliveries in-house with my team of drivers. It was especially helpful because my business is a subscription service and that type of order doesn't quality for Shopify's native route generator. This app does everything I need it for!
Currently this app is experiencing a lot of issues due to changes Shopify made back in November. I'm seeing a lot of errors when I try to make changes to customer subscriptions, and it's affecting my customer experience. The Bold team is responsive whenever the issue occurs, but each time I'm assigned to a different team member and I've had to describe the issue over and over again.
