Badaci

Userloop has been a very nice addition to my store. I use it to set up post-purchase surveys and abandoned cart surveys, and it’s really transformed how I gather feedback. It helps me understand how customers find my store, and I get valuable insights right after they check out; whether it’s about any hesitations they had or just general feedback. Before, I was mostly guessing, but not I get real, actionable information directly from my customers. The abandoned cart feature has been a big help too. I’ve gained a lot of insight into why customers leave their carts, which is going to help me reduce those in the future. Plus, the owner, James, is incredibly responsive and genuinely committed to making a great app. He’s open to feedback and is working on some exciting new features, including a few of my suggestions. All in all, Userloop is a must-have for anyone looking to improve their store and get to know their customers better. Highly recommend. I checked quite a few other survey apps and am glad I went with UserLoop.

Very good app and team. I asked how to do something and they said it wasn't possible. Instead they're doing to make it a feature. Highly recommend LAI.

Very nice app. Ton of customizations which is nice. Support is quick and helpful as well.

Raphael is the best customer support agent in the world. He should be given a huge raise :) He helped me resolve an issue very quickly and DSers has been pretty good to me overall. Not the best UI but it works pretty well.