EVOPE NUTRITION
Germany
Reviews (3)
Stay away from this app - we builded every product page with their system and everything worked well - until they made their intern update. From that moment on everything broke down. Our product pages showed other products, the texts were not longer to be seen, the product images and products suggestions were wrong! We reached out to the customer support and were fobbed off with the regular "we will fix it as soon as possible". If you are a shop owner you know what i am talking about: we were loosing customers, our social ads were linked to the wrong products = so we are loosing money for the last 4 days!
Developer reply ·
Hi, I am so sorry for everything that made you unhappy and unsatisfied with our product and service. I do understand your concern and feeling when the bugs happened and caused issues for your pages. After we received your review, I and our team together checked all and tried to fix the issues. Regarding the support service you mentioned in your review, we are having some new operators who are well-trained. Thank you for giving us more chances to assist you, we will try our best to improve PageFly as well as our support to make you more satisfied. PageFly | Kate - Customer Success Manager
Super happy with Trackipal. The customer support is really fast. We had problems with the synchronisation with our partial orders. The Team is fixing that issue right now and i couldnt be happier. Thanks guys!
Developer reply ·
Thank you so much! 🙃 It was a pleasure helping you on this 🙏🙏
Absolutely amazing! Bart did a fantastic job. He helped with issues in our theme coding, answered quickly and helped us within 3 hours to get everything fixed and running! One of our best experiences with an Shopify App! Thank you!
