Zerolla
United Kingdom
Reviews (10)
Great cust. service! Bhushan and Najmus have helped setup and styling.
Really helpful customer service, able to assist with customising the app to our shop. Our customers love feature too. Thanks!
Developer reply ·
Thanks so much for the support! It’s great to hear our app is working well for you.
Rally helpful team! Thanks guys
Great service, very customisable app.
Great ERP system, very clear and intuitive to use.
Liz, thanks you for helping out really quickly. Great work.
I have been chatting for over 2 hours, asking for help setting up reviews.io app and influence. The chat was getting me nowhere and sadly they refused to switch to a call or zoom unless I had paid for a professional plan.
Developer reply ·
Hi there, We apologise that you did not feel that you received a sufficient level of support from us. Please be assured that we do our utmost to ensure customer satisfaction and as a gesture of goodwill, our team completed your requested installation. Unfortunately, due to the plan you are currently on, we do not offer Telephone support which is highlighted on our Plans & Pricing page https://www.reviews.io/front/pricingplans Our support team is available via live chat 21 hours a day due to the global reach, meaning that we are on hand to help customers when they need it most. If you have any further questions, our team will be more than happy to assist via live chat. Kind regards Support REVIEWS.io
I have been chatting for over 2 hours, asking for help setting up reviews.io app and influence. The chat was getting me nowhere and sadly they refused to switch to a call or zoom unless I had paid for a professional plan. Hi there, We apologise that you did not feel that you received a sufficient level of support from us. Please be assured that we do our utmost to ensure customer satisfaction and as a gesture of goodwill, our team completed your requested installation. Unfortunately, due to the plan you are currently on, we do not offer Telephone support. Our support team is available via live chat 21 hours a day due to the global reach, meaning that we are on hand to help customers when they need it most. If you have any further questions, our team will be more than happy to assist via live chat. Kind regards Support Influence.io
Fantastic all around. Very helpful with the integration and so far they offer the best functionalities a subscription app can offer.
Developer reply ·
Thank you for the shout out and kind words, Team Zerolla :) We are always here to help you- Just a message away 🚀 The features are as a result of listening to the DTC community and only building what they want 💪 Here's to more subscriptions growth 🥂 Cheers, Team Loop