Baa Baby
United Kingdom
Reviews (6)
Really great support to maximise our use of Reviews - wished I'd reached out earlier as I have receive so many useful tips now and also the offer to help with adding any snippets to our website
Fantastic app. Cannot believe I have been doing this manually for so long when this app does it all for me. Saved me hours of work and cleaned up my inbox as I no longer get pestered by the built-in shopify stock alert emails. Analytics are super useful.
Fantastic app. Really easy to set up and use and looks great on the site. Integrated with our theme really well too.
Great app, perfect for what we needed. Had a few teething issues trying to get it to implement with our theme but the support team were really helpful and fixed all the issues we found. Would recommend.
Developer reply ·
Hello Baa Baby - Thanks for the review and for using Bundle Builder! We are always happy to help, and will be on hand if you need any further support. Best of luck with the bundles :)
Please do not install this app - it has led to major bugs and issues with my website which have still not been resolved. The developer installed code on my site in the early hours of the morning (due to time zone differences) and within a couple of minutes I became inundated with spam emails saying items were out of stock when they weren't. I have now 3 other known issues on my site and despite removing the app and adding security apps there appears to be little else I can do. Shopify have been in contact and do not know what has happened and I am now going to have to spend money to get this resolved. Sales have fallen as my site has odd bugs and strange things going on, I really wish I had never installed this app at all
Developer reply ·
Hi Helen. When you first contacted us on the night of Tuesday May 28th, we were concerned to hear about the inventory problems you were having. We reached out Wednesday morning but by then you had already removed our app and we could not troubleshoot due to not having access to your store. We requested access again (which you approved) to remove our code, and even made you a video explaining the changes we made and later removed. It's very important to mention, as I did many times before via email and even through a detailed technical video I sent, that OUR APP DOES NOT HAVE ACCESS TO YOUR PRODUCTS' INVENTORY. We did our best to help you, and suggested contacting Shopify Support so that they could help narrow down the problem through their activity & access logs. That said, I find that it's very unfair of you to blame us for issues that: (1) we could not have been technically responsible for (2) that Shopify (who have your full activity & access logs ) can't even explain We're a small hard working team who run an honest business. We'd never dream of disturbing one of our customer's businesses over making a dollar. It's not us. We're more than happy to work with you, your team and Shopify to address any problems and determine who's at fault. All this said, my team and I would really appreciate if you removed your review, because it does not reflect accurate information about our app or how it affects stores.
Easy to set up and amend when you need to change last shipping times and dates for customers. Up and running within a few minutes and has had a positive impact already
