Capkov
Czechia
Reviews (6)
First time using a survey app for our store and Qualify X felt sized right for us. We only do about 200 orders a month so Starter is plenty. What sold me was the rules system — I only show the survey on first-time orders and skip anyone who already filled one out, so we don't annoy repeat buyers. The frequency control is exactly what I wanted. Reports give me what I need (NPS-style summary + open-ended responses), and I can export per survey if I want to dig deeper. Easy onboarding, no headaches, would recommend.
Switched here from a free Thank-you-page survey app that kept losing responses when customers paid with Shop Pay. Qualify X actually captures every order — I verified by spot-checking against our Shopify orders for a week and the numbers matched 1:1. The Online Store block is the bit I didn't expect to use, but turning it on for our /thank-you-extra page added another ~15% response volume. The Polaris UI feels like a native Shopify app, which I appreciate. Trial was enough time to be sure it was right for us.
The app is simple to setup and in case you cant find something or need anything custom coded then there is no problem to hit up the support, their support is fast and reliable, also very nice. Thank you for being with us Easify team!
Developer reply ·
Thank you so much for taking the time to share this thoughtful review! We’re thrilled to hear that you found Easify Product Options simple to set up — that’s one of our top goals when building the app. We know how important it is for store owners to get things up and running quickly without unnecessary complexity. It also means a lot to hear that our support team has made a positive impression. Your trust and kind words truly encourage us to keep delivering that level of care to every merchant we support. If you ever need anything else, don’t hesitate to reach out, we’re always here and ready to help, 24/7. Best regards, Easify Team.
Great support, really helpful. Apps has many customizations and options to edit. Also it does the job as it should, which is big +.
Very good service, reliable. Thank you.
Very good, fast response from the support and highly customizable. Thank you for providing us with such a nice app.
